Swimming Pool Repair Services in Gurnee, IL

"Their communication skills and professionalism are excellent. They came out when they say they’re gonna come, but they came early and they gave me heads up before they came. They fix our pool liner, very knowledgeable, very professional and very friendly and explained everything after they were done this company excellent job Wyatt."

"Absolutely fantastic guys! I had a complete disaster with algae, oil, and had drained my above ground pool. They came out and knew exactly what to do! I’ve also hired them to come back next year for maintenance. And was super impressed that they want to teach me how to maintain pool. Great guys! HIGHLY RECOMMEND THEM!!!!"

"They did a good job. Perfect!!"

"WOW - working with Jaime and his crew was remarkable. They plastered my 44 ft X 18 pool, changed out two pumps, replaced jets, fixed my heater, and spent meticulous detail to make sure the pool was open and running before they wrapped up the job. They were professional, courteous, responsive, and truly cared about my concerns. Jaime came out and gave me a quote the same day I requested it on Home Advisor. They addressed everything perfectly. They also made certain to clean up after each day so there was no mess around since the job took 6 work days in total. The crew arrived promptly each morning between 7 and 8, and stayed until the day's work was done. I received quotes from many other larger firms - all were about 20 - 25% higher cost that JV's Pools. You should have no hesitation using a smaller firm like JV's! I was concerned at first since it was such an important job but was SO GLAD with the decision. What I noticed was that working with a smaller 'boutique' firm like JV's pools made the personal experience and customer service that much better. I could always call the owner on this cell phone, even in the evening, and he could answer any questions I had. Jaime and he lead foreman all have over 30 years experience with pool construction and repair before they started their own firm (I cannot verify this but this is what they told me - and I believe it). Also important to note - other pool companies I have worked with in the past always tried to 'keep me stupid'. I am a new pool owner (I bought a home with a pool in 2010) and the companies would services the pool, open the pool, and close the pool in a way that felt like they were intentionally avoiding me so I could never ask questions, thus always be dependent on them. Jaime and his team did the opposite. They gave me tons of practical advice on being a pool owner - - - and the guy who does service that they work with took the time to even show me how to use the complicated chemical testing kit that i never really understood (I used test strips, but now I will use the test kit). I even learned more about my heater - - - who knew! Thanks Jaime, Freddy, Raymond, Herman and the rest of the crew! Well done."