Pre-Fabricated Fireplace Repair Services in Hoffman Estates, IL

"Great experience, tech found other concerns he was able to repair on site."

"First, it has taken almost 18 months to track down someone to tackle the project of making my fireplaces/chimneys safe and usable. I used friends, word of mouth and had many people look at it. Some were not qualified and some wanted estraordinary amounts of money (one at 20k) . It's amazing how people want to take advantage. As a last resort on a whim I went to Home Advisor and listed the project on line. I received a call from A-1 to inspect the fireplace, chimneys and surround. There was a charge for this which was 100% refundable if they were hired to handle the project. Fair enough. At the appointed time a smart van with the company name pulled into the drive-way. The young man who came in, Anthony, was extremely polite. He immediately presented his certifications and his company's certificate of insurance. He then got to work inspecting the attic, chimneys, fireplaces and chimney crown. We met in the kitchen and he did not look happy. He explained everything that was wrong and showed me the pictures that he had taken. He also explained, that one of the fireplaces was not a wood-burning fireplace, but had had an insert. While it could be converted it would be extremely expensive. As an alternative he suggested a 'fire island' and showed me some samples. Then he gave me the bad news. It was expensive, but on the other hand it was one of the lowest bids we had received, and he certainly sounded like an authority on the situation. In addition he said that the work could be done that day, and when we negotiated a lower price he agreed to it and showed me some samples for the fire island. I was amazed - many of the previous bidders had said that it would take days to repair and one had even said he would have to rebuild the entire chimney from the attic up, opening up my roof. I verified that I had heard Anthony correctly, and agreed to the work. Then, like a well-oiled machine, Anthony and his partner, Marcus, went to work. Quickly and efficiently they worked together and two an a half hours later they were done. They showed me the after pictures where they had repaired the chimney inside, it was cleaned and the crown was repaired and had new caps, but most beautiful of all was the new fire island - copper fireglass that refracts the light and sparkles when lit and almost looks like a work of art. Once they were finished and the bill settled, they quickly cleaned everything up and were gone. One note: they were unable to fix the gas pipe in the wood burning fireplace. When they tried to unscrew it the entire pipe rotated. Anthony let me know that I would need a plumber to do that if I wanted to use the gas starter for the wood-burning fireplace, as he was not a certified plumber. I highly recommend this company, and particularly Anthony and Marcus. They worked seamlessly as a team, were very professional and expedient. I felt they were forthright and honest (what a nice change), and I think I received excelle"

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."