Swimming Pool Repair Services in Palm Desert, CA

"I needed a pool heater for a home I had just purchased. I live high in the L.Q. Cove and gas is only available if connected to Propane and electricity hook up was way too expensive due to new California law. Beau informed me of a rarely used Heater Pump used in California. He explained in depth, even figured my electric use and probable cost etc and I decided to go with that. There were no local dealers for this pump and he went out of his way to locate and deliver one for me. He kept me appraised every step of the way. I was having family come to town in 10 days and he worked extremely hard to make sure it was up and running. I would recommend him and his staff to everyone. They are professional, polite, intelligent, clean up their mess, and customer service is outstanding. If I could give them 100 stars I would. By the way I LOVE THE HEATER PUMP!!!!!"

"We had an outstanding experience with [Pool Tech's Name]! On a holiday weekend, he arrived at a moment notice to diagnose an issue with our pool heater pump that our regular pool service had been unable to identify for months. He quickly pinpointed the problem, replaced parts, and performed necessary repairs right away? all with exceptional skill and efficiency. What truly set him apart was his communication and reliability. Out of several technicians I contacted for quotes, he consistently responded first, answering all my calls, texts, and questions promptly, no matter the time. His professionalism, timeliness, and expertise make him a standout in his field. Finally, a skilled, reliable, and communicative pool technician! A+ for his service, and I highly recommend him to anyone in need of pool equipment repairs."

"We would highly recommend Fred Rock Pools. We are new to the Coachella Valley and pools in general and we were looking at adding a spa and tanning shelf to our already existing pool. We received four competitive quotes total from various companies. However Fred, Saul, and team really listened to our wants/concerns and Fred created a design unlike the others that took everything into consideration and blew us away. Saul was our main contact and was amazing through the entire process from start to finish. Our project recently finished and we could not be more thrilled with the results. The design of the spa/tanning shelf, actual construction, and execution was impeccable. There were very minor things that needed to be adjusted with the equipment supporting the new system and Fred Rock Pools handled it with ease and communication the entire time. We truly are beyond grateful for the design/work they did and would recommend them to everyone. They know what theyâ re doing!"

About us: "we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."