Small & Major Appliance Services in Santa Monica, CA

"Shai was super professional, extremely courteous, and very well prepared with a thermostat to fix my faulty heating and A/C system. I am very grateful for his prompt response and clear communication. I would not hesitate at all to 100% recommend Shai."

"I initially called another highly rated plumber listed on Angi (in addition to issues with water heater, I had a kitchen sink faucet to install and clogged drain). When the plumber arrived, he looked things over and said they get an estimate to me later in the day (they had no intention of performing any work during this visit even though I had asked when making the appointment). A few hours later I received my estimate which included a replacement water heater when no diagnostics had been done on the my unit . . . absolutely none (plumber literally looked at it and that was it). I started looking for another company and came across The Water Heater Company (also had great reviews), but I still reached out to a friend of mine to ask if she had a company to refer (she is would let anyone pull the wool over her eyes) and she told me she used The Water Heater Company. That was all I needed to hear and immediately called. I spoke with an associate by the name of Billy and he could not have been any nicer and was very knowledgeable. Billy took the time to ask specific questions and had me flip breaker switches so that he had have some basic diagnostics to include in the service call. Kevin was the tech who came out and again, I cannot be complementary enough. He was nice, knowledgeable and explained everything after he did a thorough diagnostic. Long story short, the issue was the power coming into the unit, but he didn't stop there. He investigated the issue further and found there had been a "fire/explosion" of sorts where the wiring was connected to the top of unit. He removed the damaged wiring and reconnected the water heater and it's working beautifully! Kevin gave me a full cost breakdown of a new unit just in case I run into another issue (my unit is about 6 years old). I received email receipt of the repair along with a cost of a new unit if/when the time comes. I am not sure where The Water Heater Company's pricing falls within the range of others, but I'd hi"

"Excellent and professional work. Communication and options are always encouraged. Trust worthy and timely. Have used them for replacing pipes on property and emergency services as well."

"I recently had a gas leak scare and called L.A. Plumbing pros. He was fantastic! The plumber who came out his name was Victor he was professional, communicative, and very efficient. He was able to quickly locate the source of the gas leak and explained everything clearly throughout the process. I felt confident in his expertise and appreciated his willingness to answer all my questions. The repair itself was done promptly and the work area was left clean afterwards. I highly recommend L.A. Plumbing pros for any plumbing needs, especially if you suspect a gas leak. Their fast response, clear communication, and quality service were all top-notch!"

"From beginning to end, I never felt pressured or rushed to make a decision. The staff was courteous. The workers arrived on time, each time someone was scheduled to come out, I received a confirmation call a few days prior t work, the day before work was to start and 30 minutes prior to arrival. The workers were mindful and clean up once the project was done."

"Alvin and the crew did a great and professional job for us. Thanks"

"Iâ  ve had my AC for a couple of years running well until this summer it broke down and I needed to repair ASAP. I reached out and had someone come down to have a look at it. They were completely honest with me and were informed it only needed a few repairs. I got my AC working right away. I would fully recommend them to my family and friends."

"Honor warranty and great customer service."

"Very professional vendor."