Egress Window Installers in Westlake, OH

"They focus on excellent customer service. No high pressure sales tactics. They vet and train subcontractors. Their consistent track record of excellent reviews sold me on doing business with them. Very happy with the results."

"Would hire this company again if needed. Work was completed in a timely fashion and clean up was appropriate."

"Hello Angie. I feel personally compelled to send this quick note to you. Our experience with "the crew", Gary, Bernard and Victor, this morning was outstanding. They are truly professional and by all means pleasant, accommodating, and thorough. Please know these are great individuals to work with. I know their work has not been completed but as mentioned I had a need to take a moment out of my afternoon to also include you Angie, and to say thank you for your efforts in helping us, and thank you to the fine work all three of the guys accomplished for us this morning. Best regards. Phil"

"Great services for the update system for you guys today I will be there soon always a few things to do that ok baboons 8"

"They were very professional they cleaned up after themselves and they were good I like them I will use them again for the next project"

"The crew did a good job installing the sump pump and waterproofing a wall. Everything regarding the electrical panel upgrade that I bought as a part of the package has been a nightmare. I took off work twice on days when the electrician was scheduled to be at my home to do the work but he never showed up and OBS never reached out to me to let me know they had canceled the service for that day. Apparently, the salesperson screwed up his quote and after wasting my time on two days, he texts me to tell me that it is going to cost me an additional $1950 to upgrade the panel (plus, the $1102 they had already factored in for the upgrade). I responded to his text and left him a voicemail but have not received any correspondence back yet, I have also attempted to contact his manager at their office but they transferred me to the wrong person on multiple occasions and I have been unable to get a hold of anyone regarding this. At this point, I just want to be credited the $1102 back that I was charged for the electrical upgrade so I can take care of it myself but the company overall has been very slow to respond and seemingly unprofessional apart from the crew who did the waterproofing work. Addition: OBS ended up refunding me the money for the electrical upgrade and throwing in a 3-year service plan in exchange for changing my review to 5 stars."

"Prompt, courteous service."