Heating & Furnace Contractors in North Charleston, SC

"Very high quality work. Has a systematic approach to fault diagnosis which is rare in HVAC repair. Rather than just suggest the whole system needs to be repaired we talked about the most cost effective and sensible solution. AC is running perfectly again!"

"Jemell came out to the house over the Easter Weekend to look at our water heater (gas) that had ceased to work. After a thorough inspection, he advised against replacing the broken valve as it would only be a temporary fix to the bigger problems we had. So, after an informative and instructional overview provided, I decided to go ahead and have the entire unit replaced. Jamell, promised that he would be back to install the new unit on Monday morning. He turned up on time and installed the new heating unit. I was very impressed with both the quality of work and the follow through at the end of the install as Jamell walked me through the function of the new boiler and what work had been carried out. Jamell and his fellow technician were polite, informative, professional and extremely customer focused. 5 stars all the way!"

"They were quick to reply to my quote request and Blain arrived when they said he would. I noticed my water heater had gone bad around 11:00am and they had the new one installed around 6:00 the same evening. Blain was extremely nice, professional, and respectful and the work seems to be top notch."

"Tim was super friendly, knowledgeable and reliable. I hired him to install two of my smart thermostats. I just bought my condo so he checked my HVAC unit and thank God he did because my Freon was very low and it was very dirty. His service plan was very affordable. He also checked my air filters for me as well as helped with a security camera and a leak under my sink. Such a sincere, hardworking and kind man. I give him the HIGHEST recommendation."

"Was on time for the service â ¦explained why my toilet was giving the problemsâ ¦.quickly found the solution and was able to fix within a timely manner. Would recommend to others"

"Great bunch of guys! Came out in the rain and installed furnace / ac unit right before the weather turned cold Very professional and courteous. Left the work area neat and clean. I am glad they were able to get out as fast as they did."

"It was a great experience"

"David and Randy did an excellent job fixing our AC. Extremely professional and kind as well! A wonderful company and will definitely be using them in the future."

"I had a new HVAC and duct work installed in a house that I purchased over the summer. Stephen, the owner of the company was very knowledgeable on the different types of HVAC units and the best way to install new duct work to areas of the house that had never been centrally heated or cooled. He and his employees worked very hard during the August heat to make sure the installation process was done properly and in a timely manner. The new system works great, and I am completely satisfied with Five Star Heating Cooling and Insulation."

About us: "Carolina Custom Air is now an Ace Hardware Company! Ace Hardware acquired Carolina Custom Air, the HVAC experts of the South Carolina coast, creating a new opportunity to redefine Helpful service in the heating and cooling business. Supporting over 5800 neighborhood stores across the country, Ace Hardware is a company devoted to helpful service in local communities. Much like Carolina Custom Air, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal of being helpful in the aisle and now in the home. We are excited to grow Carolina Custom Air together with Ace to continue to support the local community for years to come."