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"I have had numerous people and companies out over the years for various projects but CustomHome Medic was without a doubt the best company Iâ ve worked with. First Russ came and assessed the problems . I had years of water damage under the kitchen sink and was now affecting the floor. They replaced the floor and even attended to other issues such as a water line that other companies had merely zip tied. They were very precise and attentive to every detail. They also adapted to changes in the original work order. Replacing a threshold, adding a deadbolt and moving my ceiling light-Twice ! They replaced all the doors upstairs with regular, bi-fold and sliding glass. This was a repair from a previous botched job, but Larry and Chris made sure they fit perfectly. They really have a lot of pride in their work and it shows. The final project was a tearing out and replacing a shower. Russ provided me with 3 price points to help save money and a tons of options. It is absolutely Stunning. !! I just love how beautiful it is. When I selected tile we found out it had been discontinued and Russ went above and beyond to find some just like it. Larry made sure that the giant hole in my family room from the shower water damaged was repaired to look like nothing ever happened. Larry and Chris are very skilled and great to work with. The owner Adam was onsite frequently and actually did my shower because the guys were busy with another job and he didnâ t want me to have to wait a week until they finished. Really so so glad I called them. Told my daughter about them and she is having all new flooring and kitchen remodeling done. Everyone did their absolute best to make this a well-done and stress-free experience. I Other estimates were thousands more and included work that Russ told me most likely did t need to be done. Honest and reassuring. Also had Larry and Chris remove and replace all the upstairs doors and install new glass sliders, bi- fold and regular doors that instantly updated the look in all the rooms. Again, work was started on time, completed when promised and done the right way. Unlike the previous workers I had hired. The final Project was the most involved. Tearing out and replacing the upstairs shower. Russ gave me estimates with 3 different price points to help me save money. Again, even the highest one was less than 2 other well-known restoration companies quoted me. There was such a wide selection of materials"

"No show after setting up the appointment."

"Good job I'd have them do it again"

"It went very well. Very professional."

"Landscaping was performed with great enthusiasm . They cleared out a pretty good size area of grass and landscaped around the existing garden and laid a barrier down and mulched around it . They were very prompt and didn’t leave until the job was done . An amazing group of guys . We will definitely use them for our next project."

"Really disappointed in the entire experience with grounds quality lawn. Starting with just initiating the job, it took nearly a month to get responses from them and get someone out to start work. I only stuck with it at that point because a family friend said they were good but should have gone with my gut and found another company at that point. The guys they sent were constantly taking breaks and at one point the foreman even grabbed my fishing pole and spent about 30 min fishing while the remaining four watched him. This wouldn't have bothered me as much if the rate I was paying was more reasonable but they were charging me about $600 per hour for the 5 guys so these breaks and fishing sessions were costing me a lot of money. I voiced my concern with the project manager who just made excuses and cared not at all about what was going on. I asked to speak to owner Justin grounds who did the same. Just excused the behavior and had no problem with it whatsoever. All the while no one could explain why the hourly rate was so high when the guys were working so inefficiently. They kept saying the hourly rate was $60 per hour per crew member but charging me double that with no explanation. Not sure if I was just unlucky or if the company is getting complacent and resting on their reputation but I was very unimpressed and I am generally very easy going with these things and rarely complain about having bad service from anyone."

"First it was all good but then the lillies came back up in the new grass. When I contacted them they said it would cost another $350 after I already spent over $2000 for what was suppose to be then care of. Talked to Steve after 2 weeks of waiting to hear back from him and basically it was sorry but too bad. I am 70 yr old so I'm digging them out myself and will fill in the dirt and seed again. Just hard to find good customer service even when you look on line for good ratings. Apparently they don't stand by their work."

"They did a wonderful job with the landscaping I wanted done, were very quick and reasonably priced. Would definitely use them again."