Goodrich Chimney Services, Inc.

On Oct 17th I hired Goodrich Chimney to clean my wood stove pipe. Last year I my stove was completely cleaned, all new gaskets and a new catalytic converter installed, so my stove was in excellent working order, I just wanted the stack cleaned for safety. Tyler arrived at approx. 8:30am, he spent approx. 45 minutes working on cleaning the pipe the next evening I built a fire in the stove, once it reached the correct temperature I tried to engage the bypass damper for the catalytic converter. The handle for the damper only moved approx. 3/4 of the distance to engage the cat., I tried repeatedly but could not close the damper. I texted Goodrich explaining my situation to which Samantha responded that she would come by the next day morning/early afternoon but if she can make it in the morning would possibly 8am work? I informed her I would be home after 1pm, the next day at 12pm she texted me stating she could be at my home in 15-30 minutes. Again I explained I would be home after 1pm,

I feel bad I just saw this review thing. SoI wanted to get it done! I did a fireplace face lift two years ago with this family owned business. I absolutely love these guys. Clean and quick so helpful at helping us make our decisions. I wouldn't change one thing we did and it's going on our third winter now.

Repaired my chimney for broken brick, mortar and a vent cover. Excellent process and result. Friendly, knowledgeable, fair, and reliable.

They were fast, honesty. I will definitely recommend they and use them in the future.

The guys from Goodrich Chimney were great! Honestly, this was the smoothest part of our transition to our new house. The two guys that came out to inspect and clean my chimney were on time (and gave me a call when they were on their way), professional and polite. They made sure to lay down protective coverings for the work area and wore booties to protect my new floors. They were friendly and efficient and thoroughly answered all of my questions. I was so pleased with my experience that I am hiring them again to install a chimney cap. The company has been great with communication and has been easy to get a hold of for scheduling etc. Highly recommend.

They were perfect

The chimney cleaning and fireplace box inspection was done for two fireplaces. The work was fast, efficient and thorough. The technician was very knowledgeable and answered all my questions.

Fast, courteous, efficient

They had to call and reschedule several times due to an emergency and weather. other than that they did a great job and were very friendly!

They were on time and did a great job, while educating us on what we need to look for and how to burn a good fire without making a lot of issues for our chimney.

Professional, on time, didn't do more than they needed to. Worked out well!

They were excellent! They always answer the phone, answer questions via email, were on time, kept everything clean. They inspected, cleaned, and started the fireplace which hadn't been used in years and was full of leaves.

Great guys! They did a fabulous job with the install and took great care of the project from start to finish. They had the expertise to complete all aspects of the demo of the old chimney, fix the roof and install our new direct vent stove.

Very careful and considerate crew. Took great care with my property. New chimney cap looks great and should outlast me.

Matt was on-time and courteous. He cleaned the chimney and left no mess. I was very pleased with the service.

Very good job.

Very cooperative and helpful in informing us on how the gas insert works and the process for installing it. Also helped with understanding the operating instructions.

The two men were clean, efficient and friendly. Very happy with the service. Knowledgeable too.

Very professional. Thoroughly cleaned chimney. No mess. Detected maintenance issue and offered fix.

Highly professional, excellent work. Josh cleaned our chimney and the wood stove more thoroughly than I thought was possible. Took his time, explained everything to us (including how best to burn a fire in the stove (temperatures, types of wood, etc.) and any danger signs to watch for). Worked with us on scheduling, as original appointment was foiled by bad weather. Kept and left the space absolutely spotless. Extremely courteous, well spoken. I would recommend to anyone! Thank you, Josh.

Showed up on time, was very thorough in explaining what was done and gave information about option for repairs/improvement with a firm bid, but without the hard sell. Mat did great work.

Prompt. Efficient. Friendly. Courteous. Thorough.

The project was re-bricking our nine year old wood stove insert. The technician "Mat" arrived on time, set out large drop cloths to prevent contamination of our home. He worked very efficiently first removing old well worn fire bricks, then cleaned stove and stack (15'). Finally he installed factory replacement bricks and again cleaned his work area. He was in and out in about an hour after doing an excellent job. I'd recommend this firm to anyone look to have wood stove maintenance and will use them again.

Very courteous and respectful of our home. Laid down a tarp to work on, vacuumed the stove several times, put furniture back where it was when they started. Excellent work!