Km's Exteriors & Interior Remodeling

Overall they performed my remodel very well. A few small mistakes but we're corrected very quickly.

We started a house remodel in early November 2020. The owner, Katie, said it would be a 6 week job. The first day, her husband, Julio, got a lot done. We were excited and thought this is great. It QUICKLY turned into a nightmare remodel!!! When they did come to work, it was about 10:30am to 3pm, and hour for lunch during those times. We heard every excuse why they couldnâ t come out: somebody was sick, dog ran away, plumbing issues, short staffed, weather, etcâ ¦. We rarely saw Julio, and Katie would come out, just to get money. One time she wanted a check early, because she said she couldnâ t pay her guys. (Even though I always paid the amount due, ahead of time) Fast forward to mid February, Katie comes out, wanting the final payment, which was over $16,000. She promised everything would be finished by the end of the week. She kept bullying me, until I gave her the check that day. ( Which, in the contract, you pay the final 20% after completion. And again, I was ahead of schedule) They never finished the remodel, stopped answering our calls, texts, emails. My husband talked to their employee, Janelle, but never received return call from the owners, Katie and Julio. ( BTW- work was subpar, except for what Hilberto, Florencio, and the A/C and Heat unit guys did) It is now December 8th 2021, over a year later, and house was never finished, even though Katie and Julio took 100% of our money!

Although the kitchen remodel was done well, i feel there are areas that could use improvement. Our before and after pictures are on the website and the kitchen looks beautiful. What is not evident in the pictures is the poor job on the floor refinishing and the even worse job on the granite. The waterfall granite on the peninsula was cut too short and there is a piece put in on the bottom which does not match the pattern well. For a company whose name is Jcs Granite and flooring, that does not say a lot. Because our job started before Covid and ran thru it, there were a lot of problems. Not Jcs fault, or ours...just happened. Overall, they did a good job...not horrible, but not stellar either.

Great people to work with. Made the design process manageable and fun.

work quality very good as is the value.

Great granite and expertise in tile <3

The work was very good. Very happy with my new kitchen. The problem I encountered was they did not always come at the time I was given they would come. Otherwise Katie was very quick to respond to any questions and loved her recommendations!

Very professional, quality workis great and so the quality of materials was excellent.. Very responsive to any questions. Would use again and refer to friends

The do not complete their project. It got delayed due to Covid which I understand, but then it was delayed from June to now ( 9/24/2020). They measured wrong and the spice cabinet they brought was too big and will not fit. Now they have to order a smaller spice cabinet. The finishing touches like quarter round and threshold have not been done and I am running out of patience. In addition they will not call back and have not been here since June 2020

Made my kitchen beautiful. It was a large remodel (taking down walls, moving utilities) and they handled everything and finished on schedule. Great communication throughout the project and quality workmanship. Would recommend them to anyone.

Bathroom turned out great! Katie was excellent in helping us with design choices. Very pleased overall!

Wonderful experience! Personal, prompt customer service. Had a kitchen/1st floor remodel and am very happy with the way it turned out. Great attention to detail and good work ethic. Loved that we had help with designing details. Would highly recommend!

Very good experience

Very personable everyone knew what they were doing, answered all our questions. Love them &#10084;&#65039;

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Katie was great in helping us formulate the design features of our new kitchen. The work and timeliness Was great. Thank you to JC Granite and Flooring for providing us with a great finished product including the granite and cabinets.

Very friendly and helpful throughout the entire process. Quick to respond and correct anything that wasnt absolutely perfect to our liking. We were thrilled they were able to do it all: install flooring, cabinets, counters, back splash, build an island base, paint, repair sub floor issues and more. We had received countless quotes for items individually and they were lower on price and removed the hassle of having to hire a general contractor and price out each thing we wanted. Paid very close attention to detail each step of the way. Very happy with our new kitchen and flooring. Would definitely recommend for your next project.

Remodel kitchen: JC Granite,remodeled our kitchen and did flooring for our dining room,hallway and pantry. We had four estimates,which were all reasonabley close in cost.JC gave us the best time frame and stuck to it. Another reason we picked JC,was Katie,she provided input and some ideas we had not considered and they turned out too be essential to the finished product.Katie&apos;s husband and his crew provided all the construction work,materials were very good and everything was right on time!

WE HAD ALREADY PURCHASED THE CABINETS AND APPLIANCES, KATEY HELPED US TO FINISH THE DESIGN, PROVIDED ALL THE REST OF THE MATERIALS, FLOORING, COUNTERTOP, BACKSPLASH, ISLAND, ETC. SHE WAS ABLE TO PROVIDE NICER MATERIALS THAN WE HAD SEEN AT THE BIG BOX STORES FOR LESS MONEY THAN THEM. THERE WERE SEVERAL MEN HERE EVERY DAY, AND ALL THE WORK WAS DONE IN IMPECABLE FASHION. THAY MANAGED TO FINISH THE JOB ON SCEDULE EVEN THOUGH WE CHANGED THE DESIGN MID PROJECT. WE ARE EXTREMELY PLEASED AND NOW WE HAVE A MAGNIFICENT NEW KITCHEN.

Not the quality I expected for the price we paid.

JC Granite helped us with our kitchen and bathroom remodel. Katie was wonderful to work with. She took a lot of time with us and we never felt rushed. She helped us design our new kitchen with wonderful ideas. JC helped us with matching granite counter tops in both the kitchen and bathroom. They installed cupboards, a back splash, and sink in the kitchen. In the bathroom, they also installed a ceramic floor and new sink and vanity. Gil did a superb job! The finished product is stunning. We will return to JC Granite for our next project!

Excellent work so far. Sticking well to deadlines. Good people!

Very efficient and great customer service &#128512;

Had problems with vehicles that complicated job completion. Did a major rehab on a tenants bathroom.