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Molly Maid of Alexandria

3.0(
13
)
Carpets or Rugs Clean at Home, Maid Service, Post Construction Clean up,

About us

Founded in 1979 Molly Maid has become a house hold name. Our mission is to become the most recognized and admired in home cleaning. We tailor our services to meet your needs. Our free in-home estimate allows us to better understand your cleaning requirements. Tell us what you want; we'll do our best to meet your needs. Your Molly Maid team is professional and fully equipped. Your Molly Maid team is bonded, insured, and part of a nationwide network of cleaning professionals. For your convenience, equipment and normal supplies are provided by Molly Maid. Our guarantee is simple. If you are not completely satisfied, please inform us within 24 hours of your cleaning, and we will cheerfully re-clean the area. Introducing the Molly Maid Carpet Care System. If spots, spills, or dirty, matted traffic paths have made your carpet look less attractive, it's time for Molly Maid to deep clean your carpets and area rugs. Molly Maid dry extraction carpet cleaning can make your fine-quality area rugs and carpets beautiful again, and can actually prolong carpet life!

Business highlights

28 years of experience

Memberships & Affiliations

National Association for Female Executives, National Association of Women Business Owners

Services we offer

Residential carpet cleaning, Residential home cleaning

Reviews
3.013 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
8%
3
0%
2
8%
1
0%
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Filter reviews by service

Showing 1-13 of 13 reviews
Lori T.
Jun 2007
2.0
Maid Service
$150
I had a very detailed preliminary call to make the appt. During this call I was told all services including carpet cleaning would be charged at $80/hr. However on the day of the appt I was told the carpet cleaning would be a different price. Only one woman of the 3 spoke English and she did not stay the entire time. The 2 non-English speakers were nice, however, they were not using cleaning solutions, just water and a rag. I repeatedly asked about the cleaning solutions. I had to ask them to spray the inside of the oven with cleaner. They really just wiped everything down with water, nothing was truly cleaned & disinfected.
J F.
Apr 2007
4.0
Maid Service
Yes, I recommend this pro
Patricia S.
Dec 2006
N/A
Maid Service
$200
They were also able to adjust their time due to an unexpected hospitalization that occured the day before.
Wallicia T.
Nov 2006
N/A
Maid Service
They failed to pay attention to detail. For example, I had my carpet cleaned and because the place was not vaccummed thoroughly I am finding white powder from the carpet cleaner all over. I had to go behind them before they left and ask them to revaccum my bedroom. Looked like no one vaccummed. I had to vaccum the entire place after the left. Also, one kitchen counter was never touched. I am not too impressed.
Herman G.
Aug 2006
N/A
Maid Service
Yes, I recommend this pro
Molly Maids came right away. They told me that the earliest they could come was the following day, but when I asked if there was any possibility they could come that day, they readily agreed. They did an excellent job. I asked what kind of cleaning agent they used, and the supervisor was kind enough to drop off a bottle so that I could clean behind the refrigerator. The only limitation was that the cleaning crew all spoke Spanish and to communicate, we had to call the supervisor who in turn had to call them. The work however was superb.
Charles T.
Jul 2006
N/A
Carpets or Rugs Clean at Home
Not the cheapest option, but outstanding in all other ways. They use a dry process that negates the need to wait for the carpet to dry.
David B.
Jun 2006
N/A
Maid Service
Service was outstanding. However they showed up 2 hours early.
Joshua F.
Feb 2006
N/A
Maid Service
I asked Molly Maid to prepare my small condo for sale. It was already more or less clean, but I wanted it to really sparkle. I told them that. They came out at the time advertised. They spent more time then I expected them to on the job. They did an ok B sort of job, but did not clean to the level that I had asked (windows were not washed, etc.) In addition, my closet door has a latch on it. Instead of opening the latch, they forced the door. This ripped out
LILLIAN R.
Feb 2006
N/A
Maid Service
Great service all around.
Todd F.
Nov 2005
N/A
Maid Service
Cindy H.
Nov 2005
N/A
Maid Service
Vaughn K.
Aug 2005
N/A
Maid Service
Shannon H.
Jun 2005
N/A
Maid Service
She was very friendly and effecient. She knew my name right away. The ladies were suppose to bring a receipt with them so I could submit the expenses to my company. They didn't have it. I haven't contacted her again for it. Seemed to take a little longer than anticipated.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Molly Maid of Alexandria is currently rated 3.0 overall out of 5.

No, Molly Maid of Alexandria does not offer free project estimates.

No, Molly Maid of Alexandria does not offer eco-friendly accreditations.

No, Molly Maid of Alexandria does not offer emergency services.

No, Molly Maid of Alexandria does not offer warranties.