Mr. Handyman of New Bern

I spent a lot of money with them to paint my house, put some kick plate in the kitchen, and replace the carpeting with flooring in the master bathroom area, prior to selling it. I got a painter who was a super nice person but not a painter. And he didn't tape so my trim on the doors had bleed over that I went through and touched up. The flooring that was put in was put in with chips in it and the transition board was not the correct type of transition board. Apparently, the owner blamed that on me, the customer, when I had nothing to do with buying the flooring or the transition board. Fortunately, when they finally made it back out to my house to fix the job they did poorly in the first place, Earl made it right and put a much nicer (and correct) transition piece in. The communication about arrival times was terrible. Can't forget about the 3 trips to Lowe's I made for their employees to get materials they forgot. The whole job left a bad taste in my mouth. Do not recommend.

We hired Mr. Handyman to paint our gables and soffitt. The employee was inexperienced. After setting up, she approached me and said she had made a mistake and didn't understand that she was painting the gables. The estimate we accepted stated painting 3 gables and soffitts. She said she needed to re-estimate the work. Eventually, we agreed on a new [much higher price that her boss approved.] She did very little work before she went back to the company van and sat in it. The office manager arrived to say that she was sick and someone else would be coming the next morning to do the agreed upon job. He started the job and my husband went to talk to him. He stated he was only doing the gables per his boss. The boss called immediately and was irate. He insisted the work was only to paint the gables. I told him we had both a written estimate and video recording [of the renegotiation] stating the work to be done. He insisted we pay more. I asked why, we already agreed and he hung up on me.

Great service!