SAS Services, Inc.

We had SAS replace our entire roof with a 50 year warranty in addition to 15 sheets of plywood. We recently noticed that many areas of the roof are sagging horribly and not even safe to walk on. The shingles are blowing off in addition to active leaking. It took over a month to get someone here to look at the issues after repeated phone calls. SAS could care less about our concerns. The owner Steve Safie finally decided to show up 2 hours late. He was condescending and rude. When asked his thoughts, he stated he had none and got in his truck and left. It was discovered that the ridge vent system was not properly installed. The ridge was not cut out to vent the attic even though it was installed on the exterior of the roof, except for a very small section right above the attic access. Being that we are unable to climb in to the attic due to our age, it was purposely cut out right above the opening to appear to be done correctly from the floors vantage point. As of a result of no ventilation in the attic, the plywood is delaminated and in complete failure, thus the reason of the sagging on the roof. The entire roof needs to be replaced along with all the plywood. We have a $31,000 estimate to fix the roof not including the possibility of truss damage and mold due to humidity being trapped in the attic. This assessment has been confirmed by 3 other roofing contractors in our area. They all stated the same thing, this was done purposely for whatever reason. In addition to the lack of venting it was discovered that none of the 15 sheets of plywood were replaced at the time of roof installation. Spoke with Steve this afternoon, he refuses to do anything for us besides giving us our money back for the additional plywood that we were charged for and never got installed and fix the shingles that are blowing off, and then hung up the phone on us. Now our only option is to take legal action against SAS in which we are already pursuing. Based on our 3 inspections and numerus photos and documentation, this should be an open and shut case. All three contractors have agreed to right statements and even appear in court with us. There are some good ones left! Local problem solvers next on the list! BEWARE! I would definitely look elsewhere when selecting a roofing contractor. We very seldom write reviews however, I feel the responsibility to warn others against this happening to someone else. We are in a terrible situation now because of SAS Home Improvement.

They replaced my drive way it looks FANTASTIC, Well worth the money done at a fair price. They went above and beyond what i expected.

Dean is amazing guy. He is always so friendly, talks with my kids and makes sure you know what is going on every step of the way. I wouldn't have anyone but Dean do work in my house. He always answers and makes sure to fit you in. Number 1 guy!

SAS did a great job on my roof. I am extremely happy with the high quality of their workmanship.

They were on time, courteous and cleaned up after the work was completed, great job well done!

I would like to give S.A.S five stars for the quality of work that they do. Steve knew exactly what needed to be done to fix the porch and basement of my house. Dino was also extremely helpful, informative and communicated effectively and consistently with me on what the work that was being done. They are a strong team that goes the extra mile to accommodate their customers. I would highly recommend S.A.S to anyone, I left a very happy and satisfied customer.

Sales person tells me one thing , the employees tells me they have to do it a different way, with out trying the way the sales person said they could do it, they forgot to show up on the day they were scheduled, gave me the truck broke down speech ( but someone told the truth) They was in a hurry to do the cement , was told it would be straight cuts and would not notice when dried, some of it is higher at the edges then others (waves) One of the employees hit the manual fill for the boiler system filling it and didn't say anything causing a couple of thousand dollars in damage , when i trued to talk to the owner about it , he seemed angry, maybe having bad day, but did not want to listen to what i had to say about any of it

SAS did a great job with my roof (and gutters to come). Pricing was reasonable and Larry kept in close contact for frequent updates.

Their price was reasonable. They were friendly, professional, and explained what they did in a way that I could understand.

They are good

Very professional, did work & cleaned up. Happy

After signing the contract I was laid off. When I asked them to reduce the scope to something I could afford they worked with me and made it happen. Dino was very helpful and responsive.

Very professional.

I hire them to start next April due to their busy schedule we decide to wait.

Every person that I was in contact with were very courteous and very professional, they did a fine job on my repairs

None

Very professional. Highly informative about the whole roofing project. Work was completed in one day. Very satisfied with this contractor

Came out quickly for my roof and soffit repair. Kept me informed of all progress. They did a great job.

SAS Services was friendly, professional, quick and efficient. I highly recommend them.

Got the work done in the time estimated. Cleaned up every day before leaving. Staff was friendly and courteous. Willing to answer any questions or concerns. Great price and value for the work done.

Lifetime Guarantee. They did not try to take advantage of me. They saw the problem, evaluated it, fixed it in about 40 minutes, and guaranteed their work forever! They were able to come out to my house in under a week. Would Recommend!

It did take a couple trips to get the job done correctly, but they did not quit until everything was done right. no more leaks and no more worries!

Great customer service. Super responsive. Quality work.

He finished his work today & he was timely & professional with everything