Silverline Restoration, Inc.

Job completed very efficiently. Never did receive copy of building permit, nor was it posted on house during the work.

I hired them in march and gave them half down since my friend recommended them and said they were phenomenal. Fast forward to almost October my roof still isn't done and they won't give me my money back. Currently looking to go the legal route since dave karnuk stole my money. Do not hire this company!

This company (Silverline Restoration Inc., 1789 New Britain Ave., Farmington, CT 06032) replaced my roof for a home in Glastonbury in June 2021. The contract calls for the installation of 8 (eight) new skylights as well as the replacement of the entire roof. When I started, I deposited 50%. They completely replaced the new roof and six skylights in September 2021. The two skylights left (same size) of the sunroom they came to install were not accurate (the width is 2 inches short), so they needed to work back with the supplier. In March 2022, I paid the company the rest, 50% less 2 thousand. I thought 2 thousand would be enough to cover 2 skylights, but I was totally wrong. Since March 2022 until last May 2023 (14 months), I reached out to the company and all of them: David Karnuk (who called and texted so many times, it could be 50 times at least), Liz Karnuk (who emailed her several times), Chris (who called and texted him many times), and Ali Brite (the project assistant) (who called, texted, and emailed her several times). One of the old skylights has a big crack, and that causes water to leak into the ceiling when heavy rain falls. I reached out to David the most since he is the one I signed a contract with. In the last few months, I reached out to David every week. David made up so many stories to give me false hope. Last March, he promised it would be done by April 2023. David's last response in May 2023 was that he had two skylights in hand and would schedule the work in one week. In June, I reached out to all of them listed above several times but received no response at all from any one of them. I do not recommend you work with this company. I had such a terrible experience. They do not treat their clients honestly.

We contracted Silverline Restoration to do a new roof, fix some structural flaws, get us new skylights, and install solar panels. They did not show up on their scheduled day (and did not let me know until I called them, confused about where they were.) They came and completed most of the job on January 14th and 15th. We contacted them later that week to ask about the skylights because they were not replaced and we had not heard anything. We called them again a week later because of some excessive leaking that we noticed whenever it rained in our breezeway where they were supposed to fix some of the structural issues. They also left a lot of (construction) debris in our yard (items that would not fit in our weekly trash collection.) They neglected to call us back about any of these issues, despite many attempts on our part. As of April 12, these issues still have not been resolved (We were promised that they would arrive today to rectify all of the issues- however did not show up. Once we called twice and left messages, we learned that they were not planning on coming.)

Confusion with starting date otherwise fast, clean, responsive, priced right! Would definitely use again and recommend.

Unbelievably fast and courteous service at an affordable price.

We had roofing and house paint done. Both jobs were completed in an expedient and professional manner. Iâ  d highly recommend Silverline to anyone looking for home repairs. Phenomenal job by this company

Dave gave me the best info possible, along with a workable price for the work to be done. Only draw back I found was the crew was not very good at communicating with me, when they found a problem on the job. Dave has been excellent about clearing up this small problem. Other then that the work was done to beyond what I had excepted. Would recommend Dave & his company to others.

I had 5-6 quotes from a bunch of different companies. This company was friendly, flexible and informative. They answered all my questions and concerns and gave me the best quote for my buck. Dave and his crew are obviously knowledgeable and highly experienced, in and out in one day. I would recommend them to others fore sure.

Job completed in one day, 8 til 5. Very efficient and clean. Amazing, hard-working crew. Did an excellent job and our roof looks beautiful. Am recommending them to friends.

Dave and his crew were extremely professional, cost effective, communicative, and FAST! I could not believe how quickly the project was completed once started. My new roof looks amazing and everything was quick and easy. I highly recommend this company!

We recently had our 20+ year roof replaced by Silverline Restoration. I could not have asked much more from the management team or the crews. Christian, Dean, and David communicated effectively leading up to the replacement. On the day of, the crews performed the work efficiently and professionally. The materials installed (GAF Timberline HDZ shingle series and components) were high quality. The warranty documents were provided promptly after completion. Also, the total cost was significantly lower than the second quote I received. I would highly recommend their services.

Excellent, fast installation. Listened to all of my concerns and provided resolutions to each one. Quality work at reasonable cost. Great clean-up, very professional. I would definitely recommend Silverline for their home restoration services. Thanks guys!

Wonderful work. Completed quickly and professionally!

Good customer service and attention to detail and clean up. Very fair price, good staff.

I was very pleased with the work and service provided by Silverline. I had a time crunch and they were able to complete the job in 1 day to meet my needs. The crew were efficient and very polite. And excellent cleanup after the job. Highly recommended!

they were easy to work with and did a great job.. I would recommend Silverline Restoration.

Would Highly Recommend Silverline Restoration Inc. Everyone is Polite, Workers are Fast and Focused. Good Teamwork. Excellent Job.

I would recommend Silverline Restoration Inc. The workers were hardworking and polite. They did the job quickly and very well. Clean up was excellent.

I would highly recommend Silverline Restoration Inc. The workers were a hardworking polite crew making sure the job was done quickly and very well. Cleanup was complete. Silverline's price was very competitive and fair.

Highly recommend this contractor. The crew was on site early and worked diligently to finish the job in one day. The crew foreman communicated well during the project. Everything was done as specified. Clean up was immaculate. Follow up by the project manager was prompt. One of the managers came out the next day to do a final inspection and sign off on the work before receiving final payment. I would not hesitate to hire Silverline Restoration. Their work is excellent and their customer service was equally excellent.

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David the owner did an excellent job in the review process and explaining all the details with my roof shingle replacement. His crew showed up promptly and were great. The quality of their work was excellent and the job was done on time. I was impressed with their attention to detail as well as the cleanup. I definitely recommend this company to anyone.

Silver line orchestrated the removal of my solar panels, redo of the roof, roof on my shed and replacement of the panels in 3 days. Cleanup, dumpster delivery and pickup. Outstanding! Nary a complaint. Will look to Silver line for future projects without hesitation! And they were the lose cost bid!

It was good!