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The NY/FL Nerds
Computer Network or Wiring Install or Repair, Home Theater System or Media Center Repair Service, Universal Remote Control Consolidation and Programming Service,
About us
For Services - Call or Text : 516.606.3774 (NY Clients) or 772.200.2600 (FL Clients) - We're open 24/7/365 We?ve definitely earned that nerd status, with all our employees certified and steeped in real-world experience. Look around the NY Nerds and you?ll find Microsoft Certified Systems Engineers, hardware specialists with A+ certification, network pros with CCIE and CCNA certifications, and data security experts with CISSP certifications. Let's start with the fact that we answer our phone. (How many IT providers can say that?) Our average response time is 3 minutes. (Yes, really.) And we are available 24/7/365, on-call round the clock to meet your tech needs. We work on every type of operating system and platform, and we're vendor-neutral, because we're not tied financially to any manufacturer. That means we can give you unbiased advice. Check our reviews here, Google, and FB.
Business highlights
Se habla espanol
Emergency services offered
28 years of experience
Services we offer
Computer Service, Installation, Troubleshooting, Upgrades, Repair, Gaming Computers - New or Repair, Home/Business Network Design, Setup, Configuration, and management, Much, Much, Much more!, Network, Systems, and Data Security
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.921 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-21 of 21 reviews
Trudy D.
Mar 2020
Computer Repair, Troubleshooting or Upgrade Service
Fixed my computer, made my life easy. Going to use them for my moms computer. Great Customer Service
Brandon L.
Jun 2019
Computer Repair, Troubleshooting or Upgrade Service
They did a great job. Very knowledgable and only charged me a fraction of the labor costs.
Response from The NY/FL Nerds
"Heya Brandon, Thanks a lot for the review and the kind words. Please let us know if we can be of assistance in the future. Thank you, Sammy New York Nerds"
Richard G.
Jun 2019
Computer Network or Wiring Install or Repair
NY Nerds provides superior professional service for your computer and networking requirements. They are outstanding, and this rating is coming from someone who doesn't easily give 5 stars!
Response from The NY/FL Nerds
"Hi Richard, Thanks a lot for the review. We appreciate your business and we hope to hear from you if you need us in NY and FL. We are glad we could help ! Tony"
Lucy L.
May 2019
Computer Network or Wiring Install or Repair
I am just thrilled, they did an amazing job
Response from The NY/FL Nerds
"Hi Lucy! Thank you so much for your review. You have the most beautiful home + view! We're so happy we could help you get things straightened out and functional again. Should you ever need anything - Please reach out. We're here for you. --Tony"
Andrew T.
May 2019
Computer Network or Wiring Install or Repair
Great knowledge- went above and beyond to make sure i got the right solution...flexible hours and really worked around my schedule. Highly recommend
Response from The NY/FL Nerds
"Hi Andrew - Thank you so much for your review. The NYNerds hope that you enjoy your new home and the better connection you should be getting out in the gym. We're here for you 24x7x365. -- Samantha"
Anthony G.
Apr 2019
Computer Repair, Troubleshooting or Upgrade Service
Very knowledgeable, very courteous,great job. Would definitely hire again
Response from The NY/FL Nerds
"Hi Anthony - It was a pleasure meeting you and getting to you know. I hope you enjoy your new computer. If you have any questions, give us a buzz 24/7! Tony."
Vincent M.
Apr 2019
Computer Network or Wiring Install or Repair
Extremely professional and knowledgeable. Service is outstanding.
Response from The NY/FL Nerds
"Hi Vincent! Thanks a lot for your review and referral. Enjoy your whole-home WiFi solution :) - Good luck with the floors! Tony"
Juliet M.
Mar 2019
Computer Network or Wiring Install or Repair
Outstanding prompt, polite and efficient service. Tony at NY Nerds went out of his way to help solve the problem. Highly recommend NYNerds
Telma W.
Mar 2019
Computer Repair, Troubleshooting or Upgrade Service
Tony is very professional and very good communicator and I I"m very happy with his service. I will call again soon.
Response from The NY/FL Nerds
"Thank you, Telma! We look forward to installing your new computer!"
Howard G.
Mar 2019
Computer Network or Wiring Install or Repair
Arrived as promised. Very good communication, honest and reliable and good value
Response from The NY/FL Nerds
"Thank you, Howard!"
Frank C.
Nov 2018
Computer Repair, Troubleshooting or Upgrades - For Business
just a complete professional
Lane R.
Nov 2018
Computer Repair, Troubleshooting or Upgrade Service
TONY was professional exceptional!
Response from The NY/FL Nerds
"Hi Lane! Thank you so much for the review! Tony"
Kevin G.
Nov 2018
Computer Repair, Troubleshooting or Upgrade Service
They care and know what their doing. I would hire them again.
Response from The NY/FL Nerds
"Thank you for your review. We?re glad we were able to meet you!"
Philip P.
Sep 2018
Computer Repair, Troubleshooting or Upgrade Service
Could not have asked for a more personalized service. Communicative, fast, and thorough. They picked up my computer, communicated with me throughout the repair process, and brought it back the next day completely fixed. Very happy with the result!
Ted Y.
Aug 2018
Computer Repair, Troubleshooting or Upgrade Service
Response time excellent. Serviceman helpful and knowledgeable.
Response from The NY/FL Nerds
"Hello Sir, We noticed that you gave us a 4 in quality and a 4 in value, and we are sorry to hear that. We wanted to know what happened during your appt to make you feel this way? What could we have done to make your appt better? Thank you for choosing the New York Nerds."
Maria C.
Aug 2018
Computer Repair, Troubleshooting or Upgrade Service
We would call this company again.
Response from The NY/FL Nerds
"Hi Maria! Thank you for your review and we look forward to servicing you in the future."
Ralph R.
Aug 2018
Computer Repair, Troubleshooting or Upgrade Service
Response from The NY/FL Nerds
"Hi Ralph, Thank you so much for trusting us to work on your iMac. We hope that you'll get continued use from it. Please reach out to us any time. Sammy and Tony @ NYNerds"
Joe L.
Jul 2018
Computer Repair, Troubleshooting or Upgrade Service
Prompt, polite, efficient. Couldn't finish the job, but promised to do so soon for no charge.
Irv Z.
Jul 2018
Computer Repair, Troubleshooting or Upgrade Service
Showed up on the dot. Knew his stuff. Did the job. Left.
Response from The NY/FL Nerds
"Hi Irv, A pleasure meeting you! I hope that your computer enjoys it's new location and super fast WiFi. If you need us for anything, please reach out to us. Sammy @ NYNerds"
Susanna L.
Jul 2018
Computer Repair, Troubleshooting or Upgrade Service
Very slow to get the work started. Didn't know how to unlock the hard drive quickly. What should have taken 1+ hrs, took 2 hrs, which was a lot of money. Also, did not send me the promised photo with the names of all my apps. Otherwise, very pleasant person, efficient, and came to my rescue quickly.
Response from The NY/FL Nerds
"Hello, I'm incredibly sorry you had such an experience with us. This is not the norm. As explained on the phone prior to us coming we discussed that data recovery takes time. Remember, we didn't restore one or two files or folders we restored almost an entire hard drive (268 GB) from a very old laptop to a very old backup hard drive. When working with damaged hardware, specifically the hard drive, the utmost care must be taken so that the drive is not damaged further."
Judith W.
Jul 2018
Computer Repair, Troubleshooting or Upgrade Service
Tony forgot to fix something he said he would do, so I need to call him back about that. Otherwise, excellent.
Response from The NY/FL Nerds
"Hi Judith, Thank you so much for your business. We're glad we were able to get you squared away and get all of your problems rectified. Sometimes there's answers to questions we don't even know, so we have to reach out to manufacturers occasionally to get assistance. That's what took us a extra few days. I'm so sorry for the inconvenience, but perhaps the extra wait will ensure the problem never reappears. Sincerely, Tony"
Licensing
State Contractor License Requirements
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FAQ
The NY/FL Nerds is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
The NY/FL Nerds accepts the following forms of payment: CreditCard
Yes, The NY/FL Nerds offers free project estimates.
No, The NY/FL Nerds does not offer eco-friendly accreditations.
Yes, The NY/FL Nerds offers emergency services.
Yes, The NY/FL Nerds offers warranties.