USA Home Improvement Solutions Incorporated

4.3
25 Verified Reviews
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92% Recommended

28 Years In Business

Company Details

  • Verified Licenses

Contact

317 S Blakely Street
Dunmore, PA 18512

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 4:00 PM
  • Fri: 8:00 AM - 4:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Five Years With HomeAdvisor
20 Homeowner Reviews

Service Details

  • Residential Work

Areas of Expertise

  • Metal Roofing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
25 Verified Reviews
  • 5
    17
  • 4
    6
  • 3
    0
  • 2
    0
  • 1
    2

Reviews

Write a Review
Showing 1-10 of 25 results
5.0 Peter W. Orangeville (jonestown), PA
12/15/2023

Exceeded expectations.

4.5 John D. Deposit, NY
4/7/2023

The USA team provides very responsive customer service and are very courteous

5.0 Richard S. Binghamton, NY
3/20/2023

They gave me a schedule and stayed with it.

4.5 Richard L. Stroudsburg, PA
2/16/2023

Excellent good communication quick work.

1.0 Sonya H. Shamokin, PA
11/14/2022

They left a disaster/hazard daily on the ground and on my roof (cigarette buts, screws). was cleaning up every day. Still find pieces and screws in bushes. The installation crew did a terrible job. had to get a new crew assigned. A crew member just arrived and was recorded on my cameras on my property urinating in clear view! Disgusting!!  Unprofessional! Put a hole in my good rubber roof while working! which was not being worked on. They just walked on and removed debris, then all left. So much bad work. ignorant, uncaring office staff and managers A lot is not done as it should be with metal roofing. Started bad at delivery with nobody helping 1 driver and left in driveway getting all scratched and gouged, which they still fight and say is ok! There is so much to say and explain, but not enough space or time to do it all. Beware!!! 

Response from Company:

We are very sorry to hear about this bad experience. We strive to provide high quality with affordable pricing. Rest assured all issues were addressed by upper management. Again we apologize once again.

4.5 Audrey M. Lansford, PA
8/10/2022

Work not started yet due week of 8/20 to start

5.0 Robert K. Wilkes-barre, PA
10/20/2021

Stood behind their install when there were issues.

5.0 Carlo C. Scranton, PA
4/28/2021

I purchased my home in September of 2018 after living in it for 8 years. In December just before Christmas I received a letter from the insurance company that was recommended by the mortgage company informing me that my home had failed inspection because of a unsafe roof and that they were terminating my policy in 30 days. I was frantic because without insurance the mortgage company can call the loan due and forclose. I tried calling every insurance company to no avail...nobody would write the policy. Unable to sleep I was watching late night TV and saw a commercial for USA. I called next day and explained my situation to "Tom" who informed me that it was his company and he would do everything in his power to help. He was at my home the next day...did his inspection...wrote the estimate and the week after New Years they started work. The job was finished three days before termination day. I immediately notified the insurance company to reschedule an inspection and the rest is history. But that is not the end of the story. When the original work was done there was a small extension on the back of the house that we weren't sure about so we elected not to do anything with it. Fast forward to March of 2021 and I called Tom back and asked if he would be willing to finish the job. He said he would love to help and the job was completed today (27 April 2021). The work is as usual excellent. The work crew was courteous and efficient. So much so that when the crew began working I was informed by one of the men that the rain hat on my vent pipe was missing...he started the rest of the crew and left for Home Depot to get me a replacement part. Above and beyond...

3.5 Jeny P. Trenton, NJ
9/2/2020

They are very good and have good support.

5.0 Edward B. Kulpmont, PA
4/17/2020

Good communication with the contractor, professional installers!

Showing 1-10 of 25 results Showing 0 of 0 results
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Photos

USA Home Improvement Solutions Incorporated
8
Metal Roof

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