ARS - Oklahoma

Great work .

They came out on a holiday weekend and gave me a quote which I accepted and they did the complete job an hour later. I had hot water thqt evening. Superb service.

Great Job! and only had to work for less than an hour.

The service was prompt, friendly, and at a very fair price. I would certainly use this company again.

The plumber for ARS was very helpful in finding and taking care of the "leak" problem we had. He gave some good advice for other "things" my husband asked him about. He offered several different solutions for fixing and/or upgrading our fixtures in our bathroom. He and my husband got along very well. We will definitely call them back when we are ready to make the upgrades in our bathroom.

They did the work the next day and charged the price quoted.

Kerry the Plumber was the most professional one I've ever encountered - polite, efficient, and quick.

We discussed the cost beforehand. He promised to consult me before going beyond the scope of our agreement. Next thing I knew he unappologetically presented me with a bill that was $700 higher than I had agreed to.

They called me immediately and responded quickly. When they were onsite, they did not try to sell me anything that I did not need. I would highly recommend them to anyone.

They did a great job, they help me with a few things in my home that needed repaired.

They were on time, polite, quick and cleaned up after.

Fast response, fast service. Would hire again.

Very Professional. Plan on hiring them again for other projects.

They came on time and did a thorough inspection of my air conditioning and made repair suggestions and did not pressure me into having anything done.

We are very pleased with their service. They literally saved us thousands of dollars! A few days before, a different plumbing company told us the leak was caused by a collapsed pipe and the repair would cost several thousand dollars. Not only were their technicians able to snake the pipe and repair the leak for the initial cost of $100, they were very professional and explained all the different repair steps. We will definatley use their services for all of our plumbing needs and recommend them to everyone we know!

I like the service, I didn't like the price. Tthey were curtious, on-time, and they seemed to be knowledgable. Unfortunately the iInitial service call did not fix the problem. Problem was fixed on the second service call. I really didn't have a problem that it took two calls to fix the problem. That's understandable. We all make mistakes. What I didn't like is their fee structure. They charge $60 to do an estimate and then add on labor and parts. The labor and parts come in the form of a book rate. For example, during the intial service call, the technician cleaned the flame sensor, took readings, adjusted the gas, and improved connections to a capacitor. Each of these actions which took about 1/2 an hour in total to perform had a separate book rate. The total fee was $178. Had a contractor come out that didn't charge a $60 estimation fee and book rate, he would have done the same work and charged me for 1 hour of labor, about $60-80.

I requested an estimate and the plumber came in and just did the work. The work consisted of removing an auger from my toilet. The auger had loosend itself over the night and all the plumber did was lift up on it and it came out by itself. I was charged 60 dollars for a service charge. He did the work without an okay and without giving me the estimate that I requested.

Our furnace went out and they came over right away. A big snow storm came in the next day which closed down the roads. However, they installed the new furnace the next day. The technitions and office staff made every effort to get our furnace up an running. I highly recommend ARS.

Responded very quick!! Great Service!

The final price of the job was acceptable and reasonable. The problem was the first quoted price was more than 4 times the final price when we told them the price was way out of line and unacceptable. If we had been gullible they would have gouged us by their unprofessional behavior of throwing out a high ball initial price. I wouldn't recommend them to anyone who wasn't very savvy with what is a reasonable estimate and what isn't...most people aren't, so they would rip off most people.