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"We engaged their services for a Swimming Pool & Spa Remodeling project, and the entire experience has been extremely frustrating. Major Issues: Poor Workmanship: The stack stones installed as part of the remodeling project exhibit significant issues. We detected a leak soon after the work was supposed to be completed, which falls under the warranty coverage. Lack of Communication: Despite multiple attempts to contact the owner, Wilkerson Soares Mendes, regarding these issues, we received no responses. A representative came by to attempt repairs but left without completing them, making the situation even worse. False Promises and Delays: The vendor has repeatedly promised to return and fix the issues but has shown no urgency in doing so. It has been days of waiting with no action, leading to a loss of use of our pool, especially detrimental during the summer holiday season. Additional Inconveniences and Expenses: Falcon Pools left our pool non-operational for a week when they started the work, causing significant inconvenience. We incurred additional expenses by having pool cleaners come by three times and dealing with the pool developing algae due to lack of operation. Overall Experience: This entire ordeal has been highly unprofessional, and I would not recommend Falcon Pools and Remodeling LLC to anyone. Their lack of accountability and unwillingness to complete the work as promised has caused us a great deal of stress and financial burden. Save yourself the headache and choose a more reliable contractor who stands by their work and communicates effectively."

"Younger team but very professional and experienced. Could not recommend this group anymore. Budget friendly and absolutely stunning work."

"Great service and reliable. Carmen is awesome"

"The owner is hands-on and oversees every inch of the job. Great work at a fiar price."

"very professional job. three weeks of hard work. after every day work end up all in order and clean. my family and me are so pleased of how every thing end up , specially the kids . I appreciate the time they took to explain me all the details step by step . Also got some tips of how to take care of my garden for free, jajaja. We're very happy . Thanks Roman and crew ."

"We originally hired Original7 after multiple companies tried to find the issue with our pool. They came out immediately found the problem and quoted a solution. Not only did they solve the problem no one else could resolve, the quote was the most accurate. We then hired them for weekly cleaning and maintenance. All the service technicians are knowledgeable and easy to work with. I highly recommend Original7 for all your pool needs."

"After getting multiple quotes, the price caught my attention. Right from the start, the customer service was great. They returned my calls, showed up when they said they would, and charged me what I was quoted. I am so glad I chose them. The pool in our subdivision looks great and they stayed on schedule. Nelson and his team even helped me find the cut off valve for the water at the pool! Great work from an honest company."

"Great did a very good job"

"I hired Yanover to build a deck and porch, but I would not recommend their services to anyone. Throughout the process, it became evident that customer satisfaction and effective project management were not priorities for them. Here’s a timeline of the most critical issues I experienced: Excessive Project Timeline and Disruption: This project spanned nearly five months, from early April to late September, turning my yard into a construction site for the entire summer. Yanover's repeated delays and lack of coordination meant that I couldn't use my yard or deck for most of the season, resulting in significant inconvenience. Initial Delays and Communication Issues: After making my first payment in April, I received plans that had errors, were incomplete, delivered late and required revisions, causing delays. Over the following weeks, their communication was inconsistent and vague, often providing excuses rather than clear updates. On multiple occasions, work was postponed with little to no notice due to "rain," even when weather forecasts showed otherwise. Unreliable Scheduling and Inspections: Yanover’s scheduling issues became a pattern, with crew members no-showing or being sent without necessary materials. Inspections were scheduled, canceled, and rescheduled with no communication until I reached out myself. Yes, I reached out directly to the county because I could not trust my contractor that I had paid tens of thousands of dollars. Changes to Agreed-upon Plans and Poor Execution: A couple months into the project, they altered the roofline, which added more delays and required additional work to ensure proper drainage. Even after these changes, final inspections were repeatedly failed due to oversight, and issues were corrected only after extensive back-and-forth. Lack of Accountability for Drainage and Paint Quality: When water drainage issues arose after the project, Yanover was unwilling to correct the issues caused by their work and then offered to install french drains for 5x the amount quoted to me by other companies. Later, their painting crew provided poor-quality coats of stain, leaving brush strokes visible. After two coats of the semi-transparent stain I chose, I had to settle for a solid stain to cover the poor work, adding even more time to my already delayed project. Throughout this process, Yanover demonstrated poor communication, unreliable scheduling, and a clear disregard for client satisfaction. I expected professional oversight and clear communication from a construction company, but instead, I faced ongoing frustration and an end product that didn’t meet initial expectations. I would not recommend Yanover to anyone seeking a reliable, customer-focused contractor."