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"AVOID AT ALL COSTS!!! THEY ARE NOT TRUSTWORTHY!!! On August 1st, 2024, I had Lee’s Air, Plumbing, Heating & Roofing come out to inspect my HVAC system. After examining the system, the technician informed me there was a short in the system but was unable to locate it or determine how to fix it. He recommended replacing the entire HVAC system and called his supervisor (Francisco Ramos) to confirm his assessment. The supervisor echoed the same conclusion and provided a quote for their cheapest system at $22,000. As a recipient of financial aid, affording $22,000 was out of the question, even with a payment plan, which would have cost around $200 a month. Despite our financial constraints, the supervisor offered no alternatives and promised to email the quote along with pictures he took in our attic. While we received the quote, the pictures were never sent. We decided to take matters into our own hands. The supervisor mentioned a potentially fried circuit board, but we suspected it might be a blown fuse. After purchasing a pack of fuses for $7 at Home Depot, we replaced the fuse, and our AC started working immediately. It is incredibly disheartening to realize that what was purported to be a $22,000 problem was actually resolved with a $3 fuse. Being charged $99 for a service call only to be pressured into purchasing a new system feels like a scam. We were without AC for three weeks, enduring triple-digit heat with only free-standing units to keep us cool. This experience left us feeling deceived and taken advantage of, particularly as a low-income household. We are extremely angry and intend to report this incident to the BBB. I have seen numerous similar complaints about Lee’s Air, Plumbing, Heating & Roofing, indicating a pattern of trying to sell new units instead of repairing existing ones. This practice is unethical and unacceptable. I strongly advise anyone in need of HVAC repair to seek other companies who genuinely aim to repair your unit instead of pushing for expensive replacements. Lee’s Air, Plumbing, Heating & Roofing has lost a loyal customer due to their shady business practices. Save your $99 and avoid this company at all costs."

"Great communication. On time and worked hard. Cleaned up . Quality job."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."