Get matched with top sewer main install, replace or repairers in Alexandria, VA

"I came home from work to find our 40-gallon water heater was not working (it was working that morning). The pilot was out and I could not get it re-lit (I do know how to light a pilot) After checking a number of companies on Angie's List, I contacted DB's Plumbing and Drain. Although it was almost 6pm, a very nice person answered the phone and I explained my dilemma. I was told they could send someone that night but would have to charge an after-hours rate. I was reasonably certain what was wrong would not be a simple fix like re-lighting a pilot so scheduled a visit for the following morning between 10 am and 12 noon. Michael D arrived shortly after 10 am. He was very courteous, polite and professional. Before entering my home, he donned a pair of shoe covers which was kept on as long as he was in the house. He diagnosed the problem as being a failed main burner system. As the water heater was 14-years-old, I weighed the cost of replacing just the main burner system on such an old unit against replacing the unit itself. I opted for the water heater replacement. Michael setup the old unit to drain while he went to retrieve the new one from their warehouse which took him about 45 minutes. Upon his return, he removed the old unit and cleaned up the area. He then cut back the existing copper lines to eliminate the numerous soldered couplings from the previous homeowner's repairs. He installed new copper pipes including a new quarter turn shut-off valve. A catch pan was placed and the water heater setup in it. Up reconnecting the gas line, he installed a sediment trap or drip leg (it did not have one previously) which catches sediment sometimes present in natural gas. After bringing the system online, Michael checked the gas line connections for leaks using a detection monitor. The installation was clean and neat and it is obvious Michael is conscientious about his work. Always interested in how things in my home work, Michael was very gracious in answering my questions regarding the installation. I am very happy with the install.and would like to thank Michael for his professionalism and the education."

"Interstate did an exceptional job on the trenchless replacement of my sewer main, especially with restoring the outdoor dig location to the original state. All companies I contacted needed to run a sewer camera before they could give an actual quote, but the price quote I got from Interstate was about $1000 less than ‘equivalent job’ examples cited by the other companies. Also, other companies were asking for a substantially larger sum for the camera inspection, all in the $150-200 more than Interstate. If you’re looking to do a trenchless sewer main replacement, I highly recommend Interstate."

"We had a bit of an emergency when our sewer backed up. John and his staff worked quickly and efficiently to fix the issue. I would highly recommend his services."

"Very well. The pipe had a pinhole leak in a copper elbow joint and required cutting the pipe, in a confined space, to drain standing water. G**** Miranda did a remarkable job repairing the pipe and an adjacent supply pipe I elected to have repaired in case its joint might leak. Workmanship was exceptional, potential mess and additional Sheetrock damage was minimized, G**** Miranda worked tirelessly for 3 hours and produced a satisfactory repair."

"Tiny leak in the pipes under the sink, but because a previous plumber had glued everything, I had to cut out and replace the PVC pipes under the kitchen sink to enable the repair. The whole system under the twin sinks was cut out and replaced for $325. Walter did a great job and the boss, Reid, stayed in touch to ensure a job well done. More than I wanted to spend, but at least now I have a brand new system of pipes professionally installed. Highly recommend as timely, customer service focused, and professional high quality work. RECOMMEND."

"I had a couple of valves that hook into the laundry machine that needed to be replaced. Terrence did a great job. The price was also quite reasonable."

"We called DoneRite after the water heater replacement company fiddled with the Town’s water supply end and somehow caused a blockage that shut off water supply coming into our house. Willis and his assistant arrived promptly and were confident in their assessment of the situation and their proposed solution. They were courteous in their interactions and also said that if their solution did not work then they would not charge us. The Town had informed us the previous day that they should be contacted first to come and shut off the Town end of the supply for any repair work. Willis was respectful of this request from us and waited patiently for half an hour for the Town to send their people. Willis suggested a replacement for our main water valve (which was very old and stuck), and also got our water supply back quickly. They also ensured that they had our new water heater turned on and running before leaving. We will not hesitate to contact Willis for any of our plumbing needs."

"Excellent service and overall experience. The plumbing tech quickly diagnosed that that the decades-old valve was still in good operable shape. The bent/jammed cartridge was removed and replaced ---shower was good as new in less than an hour."

"Mr. Frank and his crew were friendly and professional. He was available immediately to troubleshoot and ready to start when convenient for us, which was immediately. He was hired to replace sewer pumps and was done in a day. I will hire them again when I have plumbing issues."

"Installers were very professional and courtesy."