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"Poor communication continues. Installation was delayed multiple times by an issue that could have been easily resolved with a call. An "electrician" installed the pool liner eight 8-weeks after the initial estimate but somehow broke our pool light. The broken pool light was then blamed on an issue with the GFCI outlet even though it worked without problem before they messed with it. Juan offered to have the guy that installed the pool liner fix the GFCI outlet but that would be at an additional cost paid directly to the "electrician". Upon completion, we intended to pay via credit card since it is listed on their sites as an accepted form of payment, but they informed us they do not accept CC payments. After discussing options they eventually agreed but added a percentage fee which adds a substantial amount to such a large purchase. Their concern was due to a potential chargeback. Now we know why. A few weeks after completion, we contacted Juan to inform them the pool coping was/is falling and breaking off into the pool. After multiple assurances that they would address this, they have not sent anyone to review or fix the issue. We have gotten several excuses about how busy they are without action. The pool liner is also not flush with the walls and there are multiple air pockets. Super disappointed."

"I called Sonart construction to give me a bid remodeling a kitchen. I spoke to the project manager Ziv and he was very professional I then set up an in office meeting with Ziv we discussed our options and I was very pleased with how we all worked together with different ideas and we all came with the best kitchen design hat suits my needs and wants. Will definitely recommend to all family and friends."

"This was my first new fence purchase, and Jeff made it as easy as possible to get a fence that is not “one of the best”, but “the best” on the block. And compared to other quotes, the was the good (quality) deal."

"Very good weekly service."

"It was challenging with the weather issues, but Luis did a fantastic job. His team was showed up, worked hard and it looks fantastic!"

"Not good. Second time this company has let me down. Once on pool replaster and then on a spa repair. Use anyone but Integrity. Answer is always not my fault."

"The team was very transparent and nice. They did an amazing work and ended it on time! Would definitely recommend and will be using for future projects."

"Very professional and easy to work with. Highly recommend their team."

"How did it go? Not well. Sales guy said we did not need replacement and only quoted a repair. When the carpenter showed up and said it needed replaced, not repaired but they could go ahead do the lower deck and fence stain while they were there. I came home that day to find stain dripped down the driveway and splattering my grille and pool cleaner covers ( which were no where near the fence or deck) and the top rail of fence was not stained. I was also peaved that they damaged a hose connection when they apparently used my pool fill hose to spray something down after staining. I contacted Shane and he had Wade the satin guy come out and power wash the stuff off the driveway, but they were not able to remove stains on the grille cover nor the pool cleaner cover. About 10 days later the carpenter returned with the wood to replace the pergola. The carpenter and helper did a good job. They took two days to tear out and replace. Wade returned after a few more days to stain that new wood and touch up scrapes left by the carpenter' ladder. I immediately noticed where parts of the new work did not get stained. With the stain being dark brown and the wood being pressure treated Yella wood it really stood out to me. The unstained areas were easy to reach and easy to see from the deck. It looked like he just forgot to hit those spots. I reported that to TBS. The admin assistant said she would speak with crew and the owner and get back to me. Two or three days after no response I contacted the office as they were sending final invoice for the work again. The lady I spoke with had Wade call me and he explained that he was going to take care of the grille cover and touch up work. I explained that it needed to be done ASAP and I was not happy that they left me in the dark thinking they were not going to follow up. He said he would not be back anytime soon as I was 2 hours from his house, but could return the following week. A couple days later I got the invoice notification again and i contacted them to say I can pay the invoice when they get the work completed or they can pay me $350 to finish it for them. A week went by before I got a reply that said the owner would like to accept my offer to finish it myself. So, I had to go buy some Behr and brushes and finish it after all. Now I'm left feeling that this contractor lacks quality control. If the sales guy came out after the work and sort of inspected it with the crew before trying to collect the invoice they would probably catch this stuff themselves and prevent the back and forth BS we endured. If they knew somebody was coming out to QC their work they might be more careful. And yes, I did contact Rocky. He said the hose they damaged was old and rotted anyway ( like that was the issue) and claimed I did not give them a chance to make it right. I guess it's too late now. caveat emptor"