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"They did a pretty good job"

"Wilson did a great job. The person who came out inspected our drains, and fixed the clog. He worked hard to clear it with an augur so that we wouldn't need a more expensive option. Great service!"

"Good"

"We have used Gorjanc to service our steam heating system in the past. This spring we noticed a leak coming from our furnace and some corrosion on some of the outlet pipes. Because we are preparing to sell our home, we wanted to get an assessment of the problem. Gorjanc was very quick to get a technician out. The tech examined the boiler and quoted us $1400 to “attempt” to repair it, but gave us the ominous warning that “whether it can be repaired is 50/50....and you’d lose the $1400 if it doesn’t.” He happily put us in touch with the sales department to schedule an appointment for a replacment boiler. I reached out to a small owner-operated firm run by a former-Gorjanc technician for a second opinion and I am glad I did. After inspecting the leak, he said he could repair and certify the boiler. He gave me an estimate of $300-700 depending on how long it would take. In the end, he spent just 2 hrs and charged me $250 to repair the leak, clean out the sight glass, test and certify the boiler. There are only three conclusions that can be drawn: 1) Gorjanc has so much overhead, that they need to charge 5-6x the cost of repairs 2) Their technician wasnt competent enough to accurately diagnose a problem and assess its repairability OR 3) They use service calls as a way of driving sales of new boilers. Probably, it’s all three. PS This isn’t the first time we’ve had an insanely high estimate from GCS. They once quoted us $700 to replace a cracked radiator valve. We ended up having the work done for $200."

"I had purchased a new HVAC for installation in my home. There were challenges to getting the cooling unit to function as well as running new wire. The job took several visits to trouble shoot and complete. The service staff, Ian Bryan, and Will were cordial and professional throughout the process. And the manager, Eric, was assertive in contacting me and trying to schedule a final service appointment to get the issues resolved so the system would function properly. This company is definitely motivated and intentional to keep customers happy and satisfied. They are tidy and clean up afterwards. I would use this company again based on K&K's bottom line of doing the right thing when there are complications."

"Highly recommend. Very thorough and excellent flooring job."

"Last year I wanted to install a new digital thermostat in my house. I bought the thermostat I wanted from Amazon. I called Sal's Heating & Cooling, Plumbing & Sewer to see if they could do this under a Groupon offer. They said they could, so I bought a Groupon For Sal's Heating & Cooling, Plumbing & Sewer for a service call plus one hour of labor. When I called back to make the appointment with Sal's, they said there would be an additional several hundred dollar charge for the thermostat. This was not revealed on the initial call. needless to say, I used a different company. But, I was still stuck with a Groupon that I could not use. So, last week a laundry drain backed up and I thought I would use the Groupon for Sal's. I called Sal's to see if they would honor the Groupon and would be able to do the job. They said yes and yes. When the technician got to the house, he said it would be an additional $350 to clean the drain. Sal's said the Groupon was good only for a house call and 1 hour of troubleshooting. The Groupon says o1 hour of labor. I will never use Sal's Heating & Cooling, Plumbing & Sewer company for anything. I would recommend you NEVER use Sal's Heating & Cooling, Plumbing & Sewer for any reason. They are unscrupulous at best!"

"They did a good job."

"We needing to replace a broken furnace in our new home recently (11/22/2021). Our home warranty would not cover it because the owner Scott told them it didn't work at all (the heat exchange was cracked) and the unit still powered on and the blower worked. However because he told them that they would not cover it. This was the start of winter so I had no choice but to have the unit financed so they would replace it at my expense instead of going through the home warranty. I paid $4k for a unit that pushes about 1/2 the BTU of my old unit and from what I can tell sells for about $1,500. It isn't even rated for the area its covering. Then it took hit "technicians almost an entire day to install it and get the thermostat working. They eventually had to call what seemed to be a senior tech over to help them. Once it was done we realized a few weeks later that we were smelling stagnant air from the basement and I examined the area and found they had cut out and removed the return duct and never reinstalled it on the new unit. So it was pulling air from the basement and our return was CUT out with the support pieces still hanging and a big hole in the basement duct. I called to get the return put back in and was told Scott would need to take a look. He came out and weeks later had still not called me to setup getting the work done. I called back again and they got ahold of Scott and he quoted me like 1800 or something stupid. This install was not just improper but has been deemed unsafe by the county inspector. Thye have been notified to fix this immedietly to be code compliant and be able to use it again. As of about 2 weeks ago we still have not heard from them about when they will resolve this."

"They did an excellent job installing attic stairs. We need to have work done in the attic (insulation and electrical work) and did not have easy access to do either job. Everything was nice and square and fit properly. They were working with cutting through old plaster ceiling. The trim was attached and the plaster was repaired like new."