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"We have used Gorjanc to service our steam heating system in the past. This spring we noticed a leak coming from our furnace and some corrosion on some of the outlet pipes. Because we are preparing to sell our home, we wanted to get an assessment of the problem. Gorjanc was very quick to get a technician out. The tech examined the boiler and quoted us $1400 to “attempt” to repair it, but gave us the ominous warning that “whether it can be repaired is 50/50....and you’d lose the $1400 if it doesn’t.” He happily put us in touch with the sales department to schedule an appointment for a replacment boiler. I reached out to a small owner-operated firm run by a former-Gorjanc technician for a second opinion and I am glad I did. After inspecting the leak, he said he could repair and certify the boiler. He gave me an estimate of $300-700 depending on how long it would take. In the end, he spent just 2 hrs and charged me $250 to repair the leak, clean out the sight glass, test and certify the boiler. There are only three conclusions that can be drawn: 1) Gorjanc has so much overhead, that they need to charge 5-6x the cost of repairs 2) Their technician wasnt competent enough to accurately diagnose a problem and assess its repairability OR 3) They use service calls as a way of driving sales of new boilers. Probably, it’s all three. PS This isn’t the first time we’ve had an insanely high estimate from GCS. They once quoted us $700 to replace a cracked radiator valve. We ended up having the work done for $200."

"Just wow. This company is awesome. We had a leak in the laundry room that ruined the flooring and damaged the wall. That fix was simple. While I had a plumber here, I showed him a problem with the kitchen sink water backing into the dishwasher and leaking out. The fix was to replace the locked up and gunk filled garbage disposal that hadn't worked in years.....and as long as we were addressing the kitchen, why not replace the old dripping faucet. Done. While other contractors were fixing the damage to the laundry room floor and wall, we found out the shut-offs were not working to the sink. Once again we called Wyattworks. The serviceman replaced the shut-offs, no problem. When he went to turn off the water to the laundry room, he showed me the house shut-off had no handle to turn. He was able to replace that shut-off as well on the same visit. All of these issues were addressed in 3 visits. Every serviceman who worked in our home was outstanding....friendly, professional, extremely clean, and offered different options to address problems. This company nailed it here in our older home. Even communication from the office was top notch. I was called multiple times on the days of our appointments. A call to let us know where we were on the day's schedule. If it was to be a later (afternoon or later) visit, a call to check in and let me know if they were on schedule. A call when they were finishing up on the job before mine and then a final call when the serviceman was on his way and about how long it would take him to get here. I was never left in the dark and wondering if they would be here. Customer service couldn't have been any better. Every person who I dealt with from Wyattworks was fantastic. Thank you all."

"Did a wonderful job. Very knowledgeable"

"Jayson and Tristan were great! They were very responsive and easy to work with. After contacting them, they came out within a few days to look at what I wanted done, I needed a set of stairs built for the side entry of my house. They took into account what I wanted and discussed with me how they would get it done. I had an old set of stairs that didn't reach the door so I wanted a landing coming out of the door that would cover up the old stairs and then steps that would lead down to the driveway. They did exactly what I wanted and added a few details that I did not think of. In total it took 2 days to build which is the time frame they said it would take. I will definitely be using them again for any other projects that come up."

"Highly recommend using Keselman for your job. The entire team was professional, easy to work with and they did beautiful work. we are thrilled with our new kitchen. Shout out to our project manager Ben who went above and beyond throughout the job. we will definitely be using Keselman again!"

"Great company and excellent work will recommend to anyone"

"Always get great service from Smylie One. Dylan does a great job. I highly recommend getting the service agreement which moves you to the front of the line if you have an emergency."

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"All the work was done in a very workmanship fashion. Very thorough and meticulous attention to details. The work done by Tempo is fantastic and I am very happy to find a contractor that is honest and does quality work. That is a rare commodity these days. Thank you for a great job."