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"My job was complicated but good result"

"Competent quality work with professionalism and great customer service."

"We had a small leak that only happened in severe rainstorms. Instead of diagnosing this problem the salesperson wa ted to sell us their complete system. They painted a picture of a poorly constructed basement with many problems. We resisted but finally agreed this was s mistake, because the only problem found after tearing up our basement was a dead sump pump and maybe extra weep holes could have been put in the crock. The original basement drainage system was correctly installed to code. Now our perfect basement floor has permanent scars and we are still fighting the concrete dust leftover from the project. The workers also damaged our vinyl siding and stained it with some type of solvent when cleaning areas that were marred during work. They are probably solve severe basement problems, but we were definitely “oversold”. We made a regrettable error in trusting their expertise."

"Rion waterproofing did an excellent job, they showed up when they said they would. They were extremely clean and considerate. The work was second to none. Very satisfied with the result and couldn't recommend enough."

"Scott was great to work with. I’d highly recommend him. He was clear and consistent in his communication, always on time, and through in explaining things. His pricing was exceedingly competitive. Importantly, he contained the cement dust and kept everything clean."

"We have used His Workmanship 2 times with completely different experiences. The first could not have gone better! The crew was exceptional—such hard workers! With this in mind we had very high hopes for this recent visit; however, we could not be more disappointed. This crew did not seem to accomplish a whole lot in the 3 hours. Their work was sloppy—they left trimmings all over the porch and bed, and bushes were not cut cleanly (lots of uneven pieces sticking up). They did not even bring any equipment. The most frustrating part however was how things were handled from there. The His Workmanship website states very clearly that ALL email is answered within 24 hours—Eric, the owner, has always been quick to respond in terms of questions about coming out for a job, and yet, when we emailed him (2 times!) asking to discuss this recent less-than-stellar performance he completely ignored us! It’s been 2 weeks and no word whatsoever. This is unacceptable customer service! Sadly, it seems, they only respond when it profits them. If we could have had a simple conversation, the company might have kept our loyalty and business! As it stands we are upset and especially disheartened from this experience—this is NOT a good reflection of HIS workmanship!! We honestly chose this company because they stand apart as an upfront Christian organization. We really love what this is supposed to be based on! The whole premise of the company leads us to believe they have integrity and are a service that stands by its work, is trustworthy, and one that treats its customers fairly. How very disappointing to be treated otherwise. From this experience we would NOT recommend using this company!"