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"Tristen was great! Very nice and answered all my questions! He was very neat and cleaned up after the job was done. 10/10!"

"They did a fantastic job! They were professional, on time, did great work painting my house. They did both exterior and interior work. I am VERY pleased!"

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"I was very happy with my decking project. The workers did a great job. I would definitely use this company for future projects. They cleaned up well when they finished..."

"Jeff and his team did a fantastic job on our bathroom renovation. The work was of very high quality, and Jeff was very responsive from the initial scoping to the final walk throughs and everything in between. Would certainly recommend Jeff, especially for renovations in older, historical homes that require precision and care. Thank you Jeff!"

"Snaked our main drain but ultimately didn't fix the issue"

"Ayden was very kind and insightful. I was happy to meet an incredible worker like that from Long Home."

"The process from beginning to end was incredible. Vanny came over and discussed my very general idea of what I was looking to do and helped me make those plans more concrete. The quote he provided was reasonable and the project cost was exactly what was quoted. What stood out to me the most was the quality of work done. No corners were cut - if something was being built from scratch, it was done correctly....if something that was being renovated was less than ideal (existing walls/studs out of plumb, uneven flooring, etc) it was made as correct as possible before the work was done. I would recommend VC Construction without hesitation!"