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"They dont have a boiler selection selection so. Do not call them. The techs know little to none about steam boilers. They will act like they know what they are doing and instead of fixing the problems they will cause more. They flooded our house for 4 hours after the techs thought I had a water boiler system and filled all our radiators with water. They then said theyd fix what they did wrong and go over our system to make sure we had no leaks. This I was told by Jen the service manager. After 4 techs and countless hours of headaches and tons of damages from the constant running water for 4 hour they decided they were not going to fix the screw ups or diagnose what is wrong. However they offered to give us a refund of our money and they handed us the replacement part they broke free of charge. So now not only do I have to fix the system they broke more but I have also taken days off work to meet with them numerous times for nothing but to have the tech hand me the part. "

"Very personal and knowledgeable Master Plumber. Polite, took his time to answer any/all questions I had. Reasonable and reliable. Will not hesitate to use him again for future projects. Very highly recommended."

"Kevin was fabulous. He repaired the broken pipe in the upstairs bathroom and got the water running in the house again. He was quick, efficient, and kind. Would absolutely hire him again for future repairs."

"Detailed comment pending invoice agreement."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Brian came over after we had talked with several contractors about a concrete porch underside (in basement room) and one of those contractors made us think the concrete was in such a bad state of "imminent failure" that it needs a full replacement.So, while we continued to get quotes for a full replacement, we also asked a retired architect friend to give his opinion. He did not think concrete was so bad and he was glad we were having a structural engineer (Brian) coming over a few days later. Brian explained why he did not think the concrete was in need of full replacement (very expensive!) and also the damage was not a foundation/structure integrity issue (not "imminent failure"). We had spoken to several contractors and the cost to fully replace is upwards of 15-20 thousand dollars. From the state of the concrete, Brian did not believe the "symptoms" warranted a full replacement and that the more likely issue was simply that we never "sealed" the concrete with epoxy (and only painted the concrete porch). Given the sky-rocketing costs to do any home repairs, it seems more reasonable for us to do first level repair (not replace) that Brian suggests. Brian's honest and informative consultation (for free!!!) is piece of mind and a HUGE savings. We greatly appreciate Brian coming over to educate us - on his own dime. We will definitely ask Brian to come over again if/when we think we need an honest assessment of our home foundation needs."