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"I had a 30 year old furnace on its last legs. Given I am someone who always does a lot of research before moving forward, I did some online research and besides the company that had been servicing my existing HVAC equipment giving me a quote, I contacted 5 other companies for bids on a new furnace and AC system. In my research, I read that the quality of the install is just as or more important than the brand of the equipment. And I definitely noticed a difference in the knowledge and expertise each company presented when I met with their company sales rep / estimators. I ended up with 7 quotes (one company quoted two different brands) but two reps really stood out from the rest with their knowledge. One was Lonnie Auten with Wade Heating & Cooling. Lonnie and a Trane rep were the only two who took the time to do calculations to ensure the system was properly sized (the others just looked at the size I was replacing and asked if I was happy with how it kept the temperature). Lonnie and the other gentleman were also the only two to notice a couple issues with the way our old company had installed a humidifier. In fact, even though I just had the furnace serviced a week prior and mentioned the humidifier was leaking – the old service tech did not fix it. Lonnie saw it was leaking, went out and grabbed a tool from his car and tried to figure out the issue to stop the leak. He discovered a slight crack in a supply hose and said he could have his techs fix it if they did the install (in the end I had them replace the entire humidifier). Lonnie and the other gentlemen were also the only two to talk about federal tax credits and to ensure the whole system was AHRI matched to qualify for those tax credits. They both took the time to answer all my questions I ended up with 2 quotes on Carrier, 2 on Bryant, 2 on Trane and 1 on Lennox equipment. While not the cheapest quote, the quotes provided by Lonnie and the one Trane rep were pretty competitive. I actually had a lower quote from another Carrier dealer, but I just felt much more comfortable that Wade would provide a higher level of installation and service so chose to move forward with them. My installation took place over two days and the two installers, Scott and Brandon were very professional, on time and did a great job. They asked me if I had any questions up front, told me what they would be doing that day, and kept me apprised calling me down when needed to ensure I was ok with a few placement decisions they had to make. They cleaned up everything, walked my wife and I through how to operate everything and made sure I was satisfied. Based on my experience, I would definitely recommend Wade to others. In fact, based on my interactions with Lonnie and before my install was done, I gave my daughter and her fiancé Wade’s name and number as they needed a pressure relief valve on a heating boiler in the house they just bought replaced and were not having any luck finding someone to service it in a timely manner. Wade was able to come out, order the part and plans to install it for them next week. Very happy with my experience."

We have 20 plus years in the HVAC/R field. I have serviced all brands of furnaces and cooling units. Commercial and Residential. Veteran and family owned.

At NxtDoor Heating & Cooling, we’re your local go-to for fast and dependable HVAC service. Whether it’s fixing a unit, routine maintenance, or a full install

Navy Veteran that has experience in both Commercial and residential electrical and HVAC service work.

"It went well. We will use his services again, if necessary."

"Incredible service and cost. Job was quick and tidy. Highly recommended"

"I am extremely pleased with everything. The initial appointment and consultation was professional and everything was explained to me in great detail. I received a highly competitive price as compared to others and decided to go with Air Pure. They were able to work me into their schedule very quickly and installed everything in a few short days. The men installing were courteous and clean and extremely professional. They did high quality work and I have never had a problem with anything since! Their service is phenomenal and they get back to you immediately with any questions you have or stop out immediately to check anything out. I have recommended them since to family and friends and they all have been very happy as have I!! Highly recommend for any HVAC needs."

"Excellent job. Highly recommend. Good attention to detail and customer service."

"Outstanding. Upon purchasing the house in the winter and moving in I discovered that the old boiler pipes were corroded. I noticed some small leaks and put central HVAC on "the list". But, before I got to it one of them burst and poured water into the basement. Gary came over at 11pm on a Sunday and made temporary repairs to stop the water and restore heating -- important on a 17-degree night in January. His team then designed a fully thermostat controlled zoned central HVAC system around a newly installed boiler (prior owners had just put it in) but without radiators (hydronic air handlers) -- in doing so, they got the project within my budget to be able to get it done. When a neighbor had noise concerns w.r.t. AC compressors, they worked with us until coming up with a solution that made everyone happy. Years later when I wanted to turn a "3 season room" into a "4 season room", I bought a mini-split on the Web. It cooled well -- but had lousy controls and couldn't keep a constant temperature in the winter. After wrestling with it for two years, I gave up and called Gary for help. He came out, did some heat load calculations, and sized an LG unit for the space. He installed it shortly thereafter -- and it worked perfectly year-round. I like DYI -- but in this case knowing the nuances of the space, exposure, equipment features, and which manufacturers to trust made all the difference in the world. When I decided to partially finish the basement and needed some duct work moved, Graverner did it. The price was barely more than a couple of hours of labor. They reused many of the old pieces, making small adjustments and connectors efficiently on-site, to save money. After a bad thunderstorm the minisplit unit died. I can't say whether it was the storm or bad luck. Gravener came out and replaced it for free under warranty. Yep. replaced it. They also came out and did (sometimes) annual maintenance on the system, e.g. checked refrigerant levels, etc for me."

"Services performed 06/13/2020. Early on a Saturday there was no heat in master bath sink hot water and we assumed it was the water heater. Bucci & son (the son & his helper to be exact) had been out to clean our drains two days earlier on 06/11/2020 (see my separate review for that) and we were so pleased I called them again thinking the thermostat on the water heater was bad because it was a relatively new water heater. It was a Saturday but Bob again sent his son that afternoon. It turns out he traced it to a minor problem at the sink and refused to charge me or take payment of any type. It has been a long time since I have experienced this type of quality customer service that used to be standard business practice and wanted to Bob, his Son & their Helper know how appreciated it is. I will refer them whenever possible and will request their services in the future when needed."