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"I think there’s a reason that you don’t see any negative reviews regarding HRTI. The contract from Greg Cotton (the owner) stated that you agree not to take any action that would harm HRTI’s reputation or lead to unfavorable publicity. I suspect customers are not likely to provide honest feedback for fear of violating the contract and being sued. Although in Colorado, I don’t think a non-disparagement clause is enforceable. Regardless, I lined out that clause in our contract and am free to provide honest feedback. I had a very bad experience. It seemed like every week his sub-contractors wanted to follow the plan or do what we agreed to in the initial walkthrough, but Greg said no. That then caused me to have to show him proof of these scope details that we agreed to. That was exhausting and required me to maintain detailed records of every conversation. I finally got to the point that I had to have every exchange in email to have a record. In person he agreed to things but then later stated that he didn’t. Not wanting to record in-person visits, my wife and I asked him not to show up in person in the last month of construction. Up to that point he only came onsite once over 6 months, so there wasn’t much difference there. My gut told me that the lack of detail in the agreement was a bad idea and would lead to trouble and it did. Hope this helps."

"I needed to replace my home's original deck. A friend recommended Jim Pull with Premier Exteriors, so I had Jim out for a consultation and estimate. I'll say right away that Jim has a kind and gentle personality, and he struck me as being very honest. Once we settled on a design, Jim sent me a quote with digital drawings and a fair price. Once we gave the go-ahead, Jim took it from there. They kept me updated as to the status of the city permits, as Omaha was backlogged. The crew performed their work in a timely and professional fashion. They were very respectful, personable, dedicated, and their workmanship is top notch, as is the quality of the materials. I am very pleased with my larger, beautiful, and SOLID new deck! I'm also extremely pleased with Jim and the crew at Premier Exteriors! I would definitely hire them again for future projects. I couldn't be more pleased or impressed with this company."

"They did a good job. They were easy to deal with and the work was great. I would absolutely use the service again. Everything was smooth and the communication was great."

"Shawn was wonderful. He was incredibly professional, knowledgeable, and easy to work with. He was very responsive and professional in terms of communication and he was also efficient, completing the entire job in a few days. I would hire him again in a second and definitely would recommend that others contact him for renovations and house projects. He is easy to work with and great at what he does."

"Due to a recent storm my family and I were in need of a new roof, we were referred by a neighbor to go with synergy roofing group. All in all they made a horrible situation a very pleasant and quick experience. From the estimate to project installment it was a quick easy and painless experience. If I ever find myself in this same predicament there is only one name I will be choosing. Thank you guys from my family to yours."