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"Kenny is easy going and a straight shooter. He gave us a great quote on a tankless water heater and him and his team got the job done fast and right. He answers the phone and completes the job at the price he quoted. I will be calling him on any future plumbing projects. "

"We used West coast plumbing to help with a leak we had in the house. They did an exceptional job. They were very prompt and informative about the issue and the work that needed to be performed. We will be calling them for any future needs."

"Terrible and stay away!!! I really don?t like to write reviews about anyone but I felt we were cheated by hiring CH plumbing I ask everyone that want to do business with CH plumbing (Eddie) to reconsider and be careful not to make the same mistake we did. We got a bid to install pressure gage and 2 tankless water heater and remove and discard existing ones! We negotiated the price down $300 less than he quoted us, after he came and inspected the job, and gave us his bid. We paid Eddie before he even started the work (big Mistake on our part) thinking the gentlemen needs the money to by materials and according to him was going to finish late that day. It was 4pm when I got a call from him saying he finished the work but had issue with one heater going off and explained he might need to trouble shoot or as originally said might have to run a gas line to it (about 5 feet away) but he had to go! I was 5 minutes away from the house and asked him to wait he said he left already! When I got home found the control panels for the smart tankless water heaters in my shed didn?t even bother install them or even ask me when called him to ask his reply was supposedly you can bypassed them and there is no need for them!!! (According to him) (first issue) (Second issue) The water pressure was very low and the water is hardly coming out of the faucets! I called to tell him about the pressure issue and explained how these heaters are smart and the digital controls are there for a reason as it?s was recommended by the health department to use them as you can set the water temp to reach 135 as I used them before not to mention it has a nice digital display and you can turn off and on the water heater when going on vacation and so on. He said he didn?t want to drill the wall to install the display!! And will come out on Friday to trouble shoot the one heater and I rescheduled for Tuesday the following week. On late Monday night Eddie texted me that he if he comes out to trouble shoot the heater in question and if he has to run a gas line to it, he will have to charge me a whooping $750 for the work even though his original bid was including running longer gas line to the farthest (over 20 feet away) heater location (didn?t have to after all) when I negotiated the price for $300 less he clearly said he would run the gas line for the closest heater (5 feet away)if it requires if we agree to $200 less and not $300 We refused to accept anymore charges and requested Eddie to finish the job to trouble shoot and install the digital display as it requires in the manual Eddie decided he doesn't need my business!!! _Lesson learned; never pay anyone until the work is performed completely and to your satisfaction _don?t trust what they promise you unless it is in writing as per the conversation and agreement you make with them over the phone _ we will never hire anyone using this platform it seams they have a lot of startups that don?t honor their words so be careful We are very disappointed with this project outcome"

"Very positive, strongly recommended"

"They did a great job."

"Zakhar was incredibly professional! My toilet was running intermittently, he asked for a picture of the toilet tank so he could identify the parts ahead of time. He notified me when he was on his way, and arrived even a few minutes before the beginning of the two hour window he gave me. Had it fully repaired in less than 10 minutes, had me flush and wait for it to fill to confirm it was working properly before paying him for the service. 10/10, would hire again!"

"Extremely polite and professional, was at our house within 1 hour from our initial call. Covered his feet, cleaned up after his work, was very efficient in his work. Pricing was fair and completed the work as agreed, did not try to upsell or add to his initial quote."

"Kenny was amazing. Super knowledgeable and gave us a breakdown of how much everything cost. Even had him look at replacing our water heater and will definitely be going with First Thought when we upgrade that."

"Very happy with the promptness and job completion. I have already recommended to others and the experience has been the same, A+."

"Greg customer service was amazing and very professional, he immediately helped fixed our kitchen sink . He was very helpful and explained everything clearly. Our overall experience with him was great and Iâ ll highly recommend him to any friend and family and will be hiring him again if we need anything else"