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"Definitely recommend!"

"Woke up to a cold house. Innovative was great. Responded and arrived quickly. Promptly diagnosed the problem and was able to fix it in no time."

"Terrible: 1) Installer did not install as agreed upon. Line was to be placed behind wallboard. They insisted it would not fit, but I found out later when I had another HVAC company install the same units at my work office and did place lines behind wall board behind 2x4's. Be honest will ya! 2) Installer damaged a valve in condenser causing unit to leak which needed replaced. I asked for a new condenser, but Climatech refused and repaired. and warranted the repair. I would have rather had new. 3) Installer split the copper line in two places. A 2nd installer had to come out several days after install to repair and finish install. I requested a new copper line, but they again refused, but instead warranted the repairs. I again wanted new. 4) They sale the unit as most quiet in industry, but when it get's below 40 degrees outside condenser hums and struggles over condensation. The inside unit gurgles and whistles and hisses over it as well. They had a Mitsubishi person come out. Their response is unit runs normal and the operations manual states that the noise is because of condensation and won't do anything further about it. I would have not ordered the unit knowing this. They should list this before selling it. Emailing me an operations manual after the fact of install and payment is just not an acceptable response. Neither Climatech nor Mitsubishi is showing any integrity nor addressing the noise problem. I would not use either again. I am exploring legal options and trying to develop a class action legal case over false advertisement to obtain a replacement unit to eliminate the noise or refund. Very disappointing to spend the one and get this from companies such as this. Email me for more information dferchak@comcast.net Look at the pictures to see how bad their install looks in a finished room over the false position of their installer."

"I've used the service 4 times. The quality of work was great and they're nice people."

"Excellent work and excellent work ethic! Jack swooped in like Superman to replace my rotted framing around patio French doors, staying late so everything was finished the same day I called! Highly recommend! I will definitely use Jack again at the next household crisis."

"Satisfied"

"It went well very satisfied"

"I’m a happy customer. I needed a deadbolt lock not only installed, but actually cut for my front door. There was a small equipment issue (I heard Joe fighting with his cutter, and anyone with a mechanic in their life understands that this is par for the course lol), but the final product turned out great! He even factored in the unique positioning required for the lock to work best, taking into account the natural shape of the old wooden door and its glass window. The price was beyond reasonable (dare I say downright affordable!) and the time it took was less than projected. ‘Under budget’ for both time and money is a dream to everyone looking for services! I will definitely be calling on TrokStar again!"

"Gino was a very likable and pleasant person who showed up on time. He was very efficient and a bit of a perfectionist. There were some challenges and he met them quickly. When he went to pick up the frooring. Gino took the time to check it, found it damaged and got it replaced quickly. I had been planning this project for some time and had high expectations. He more than exceeded them all. In the future he will be our first call for any improvements and I would recommend him to anyone seeking quality workmanship from a person that is a pleasure to deal with."