Washing Machine Service Pros in Carol Stream, IL

"Billy was very professional and throughly explained the problem with my appliance. He was able to purchase the needed parts and install them in a timely fashion at a fair price. As his company slogan states he made my appliance great again! I would recommend him and will use him again for future repair projects."

"Our repair technician was very polite and honest. At his first visit, he discovered that the motor in our washer was not working. We ordered and paid for a new motor, which was supposed to arrive in 3 to 5 business days. It took longer, but I had to initiate contact with the company a couple of times to ask about it. So, communication on their part needs a bit of improvement. That said, when the same technician came back, he installed the motor and then discovered that wasn’t the main problem and we needed to replace the washer. He refunded the payment for the motor and just charged us for labor. We would hire him again."

"Very knowledgeable and knows the products inside out. Does not waste customer's money and gives very good recommendations. I called this technician to fix the Whirlpool range and he did a great job. Likewise, I asked him to fix Kitchen Aid dish washer. Before he start the work he gave clear assessment and cost estimate that helped me make better decision. I would recommend him on fixing Appliances any time and any day."

"Very professional, cost effective and reliable, I ll recommend ss heating cooling and appliances to anyone."

"Frankie was very professional and knowledgeable. He called shortly after the appointment was set for Friday and we were able to move up the appointment by one day. It was storming this morning and he communicated that he was running a bit late due to the awful traffic the storm caused. He brought in a trainee and was very patient and professional while performing the tests on my washing machine to see why it wasn't working. It was determined that I needed a new timer and he called his office for the part. The office told us that they do not make this part anymore. He said if I could give him a day or two he would look to see if he could find it on-line. I agreed but before they could put the washer back together the office had text back that they found one and would have it shipped. I will get a call when it comes in. My service fee for today will be deducted from the total cost of the repair once that is complete."

"They are awesome, specially Alex, normal price, and they make their job very good. Highly recommend"

"Tom was able to come out the next morning after I contacted him. My washing machine was squeaking during the spin cycle. He replaced some parts, and it took just a little over an hour. Did a load of laundry that same night and no more squeaking. Quick response time and the job was done right! I will be calling this company again if I need any other appliance repairs."

"John and Jenn provided the best customer service. They installed a dishwasher that another company wouldn't install. If they ran into an issue, they fixed it and moved on. No isn't in their vocabulary. Just amazing! Will definitely hire them again!"

"This was the second time we used their services. Both times the technicians were knowledgeable, professional, courteous, arrived on time, cleaned everything up before they left and came in under bid!!!! I will definately use their service again and recommend them to everyone!!"