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"On time and professional"

"Rick's Roofing & Siding reroofed and resided our home after damage from a hailstorm. They had previously reroofed our home about 15 years earlier and had done excellent work, so we contacted them for this project. Again, they did excellent work. Literally more than a dozen neighbors have told us how good our home looks. One even said it was stunning. Every person that we worked with from Rick's, their rep, construction crew, inspector, and office personnel were very good to work with and did their jobs well. An example, our neighborhood had many homes damaged by the hailstorm. Talking with our rep from Rick's on a sunny day outside our home, he told me that they only use the same lot of shingles when they roof. He said others will just take what they can get in situations like this where many homes are damaged and the demand for the shingles is high. He pointed out a house across the street from us and said that their roofer had mixed lots. I couldn't see what he saw, he told me over time it would show. All it took was for it to show was for it to rain, when the neighbor's roof is wet, I can see the distinct line patterns on their roof where the shingles are different. I waited for some time to pass before I wrote a review to see if any issues would show; everything looks great, and we've experienced no issues."

"Great people, great job! Heidi from accounting was vary helpful with all our questions, dealing with our insurance, billing, etc... I don't wish hail damage, or dealing with insurance company's on anyone, Keyprime made it easy. Thanks again!"

"I called Joe to fix a leak that was coming in from my bathroom fan vents (after the first guy I called never showed up when he said he would fix it). He immediately identified the real problem that the first guy missed. and came back a couple days later to complete the repair. While he was there, he also identified a couple other minor issues - One he fixed that day (without charge), and the other he told me to contact the company that replaced our roof 5 years ago as they should fix it under warranty instead of him charging me. Joe took the time to explain each step of the repair, and answered all my questions. I would highly recommend Joe for any roofing work!"

"We spent all summer talking with siding contractors. All of them disappointed us for various reasons (costs, games, delays). We finally contacted Lakewoods Remodeling, and we are very glad we did. Their pricing was very reasonable, and they did not play games. They started when they said they would start. They finished when they said they would finish. They used high quality materials. They did high quality work. They showed concern for making everything look good (and it does). To summarize, the value they provided was excellent. We would definitely use them again, and we highly recommend them."

"Great team and communication! Work was performed well and I'm a happy customer. I checked a few references going in and both were similar experiences to mine. Thanks KMG!"

"We had an extremely bad experience with Kaufman Roofing. We had a leak in our roof, and they thought it was most likely in our custom, built-in gutter system. They said they patched it up, but then it leaked the next time it snowed. In the meantime, they gave us a $30,000 estimate to have our entire gutter system, which is only 12 years old, completely replaced. Their estimator is a real bully and a horrible person to interact with. His name is Scott Wehrmeyer. He uses scare tactics, he talks over you, he’s impolite, and in our case, he didn’t even apologize for the fact that their patch didn’t even last one rainstorm. He just used it further evidence that we need to hire them to replace relatively new gutters. He never even got up on the roof to take a look at the gutter system or used a drone to take pictures or anything. He had one guy go up on a ladder in that one spot and take one picture and then say we need the entire system replaced. We eventually got it fixed with a reputable company. We got bids from several other roofing companies. Everyone else laughed at the idea that we would have a 12-year-old custom gutter system torn out and replaced for $30,000. They may have workers that do a good job, but I found Scott to be totally untrustworthy. I have never had to hang up in the middle of a conversation with anyone in my life, but I did with him. If I owned this company, I would not want him representing me. He’s a bully, he seems to be lazy, he doesn’t listen, he didn’t apologize, he just talked right over me and tried to scare me hiring him. Literally the total opposite of what any customer would hope for."

"365 was professional, responsive, and thorough in all of our interactions."

"Rotten customer service! They have no follow up and always forget to address a problem. It took them 6 months to finish the trim on the inside of my windows. They felt so stupid that they forgot me, they gave me $300 CASH. Then I had a LEAKING window that took more than 6 months to fix. Now I have a broken seal on a window they replaced for more than a year. They say they will replace but not sure what year that will be. They have no problem taking your money but if you have a problem then they disappear!"