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"⚠️ Read before deciding to go with this company! ⚠️ I regret ignoring the negative reviews when I chose Sweeney’s to install my pool. They damaged my property, have taken no accountability and have chosen a vindictive approach to the matter. I urge you to read my experience, and the other negative reviews posted, and think about whether you can trust them to work at your home. They excavated my yard at the end of November 2024 during heavy rain, then left the ground unbackfilled for 12 days. This left my concrete stairs unsupported, with the footing exposed (see photos) and the stairs became detached from my patio. When I contacted Sweeney’s with photos, they relied on their mason affiliate, Devin of Flawless Masonry, who stated the stairs were improperly constructed. THEY DID NOT ASSESS THE SITUATION IN PERSON, NOT THEN OR EVER! I spoke with Devin prior to excavation and he assured me that the stairs were ok and they would not need additional support, I have the text message proof. I never heard from Ken Sweeney directly; however, communication with Reed Communiello, the project manager, on behalf of Sweeney’s has been extremely disheartening. An agreement was discussed where Devin would resolve the situation at cost, at our expense. I received an email from Sweeney's attorney, which included a non-disparagement clause. I agreed to not speak about the issue with the stairs but I felt it left me without recourse should the remaining work not be completed satisfactorily. I agreed to the terms however, Sweeney’s contacted the Town of Hempstead inquiring whether my patio and staircase were built without permits, which unbeknownst to us they were (built prior to 1996; purchased the home in 2018). Sweeney’s rescinding the agreement. They think a homeowner does not have rights when structures are not permitted but that is not the case. My real estate attorney attempted to reach out to them through their attorney, but to no avail. I attempted to retrieve liability insurance. They submitted the only insurance required by the ToH, worker’s compensation, under a different company, JAS Aquatics. They also changed the Contractor Information Form listing the contractor as JAS Aquatics. When I questioned this, I was told “The entities doing the work are valid with the insurance submitted.” I am unsure if Sweeney’s does hold liability insurance or not. I hired a civil and structural engineer. The engineer's report confirmed that the structures were built properly, despite lacking permits. He noted that Sweeney’s was negligent for not supporting the stairs while leaving the footing exposed for 12 days, in which 6 of those days it rained. Sweeney’s dismissed the report—again, without ever coming to assess the situation in person. I am left with no choice but to demolish and rebuild the stairs myself. Due to their spiteful actions of reporting me to the ToH, I now need to have plans drawn up to obtain permits for my patio, stairs and enclosed entryway before any further work can be done. This not only delays the process, it escalates cost. My property has been left in disarray for over a month. I paid in full for the excavation process, yet my deep end is still not dug out. My gate has been disassembled and left that way, my existing pavers were destroyed during the excavation, and my back fence became uneven due to being left without backfill for 20 days. I had to request for them to come back to do the backfill so the fence didn’t collapse. There is also a pile of boxes on my driveway—some empty and others filled with equipment. If this review helps even one person avoid a similar experience, it will be worth it. The stairs existed for at least 30 years without any issue and only detached once Sweeney’s left the exposed concrete footing unsupported for 12 days in the rain. My situation may be unique, but the lack of accountability from Sweeney’s is not, as you can see from other reviews. You do not want to find yourself on the wrong side of Sweeney’s, because once you do they will treat you with utter disregard. Choose wisely!"

"Yes excellent job, came on time."

"This will be a long review, so grab a snack & a drink…My wife & I decided that ‘19 was financially & finally the year 2replace our 30yr old wood deck. Boards/spindles were loose, also not up to the current code w/the spindles being 2far apart (grandfathered). I flipped thru local home magazines, & started to “cold call places”, scheduling estimates. I ended w/a total of 7, w/Decks Unique being #6. I decided to get the 7th estimate, to solidify my decision. Flipping through magazines turned out 2be a “waste” in my book, as I didn’t even find them in a magazine. On 1/7/19, I hd the owner, Joe of Victorian Fence company, I used 2 yrs ago, come 2look @ some bottom rails on my fence panels, I felt were sagging. He could see my concerns, & w/o hesitation, set up a date for them 2be switched out. Technically, they weren’t sagging enough 2be covered by warranty, however, as a business owner, he made good, & took care of @ NO COST. At this point, you’re saying 2yourself, “why is he talking about his fence?” With all this care, & the customer 2owner connection, I politely asked him of any deck companies he recommends. He said “Decks Unique.” I asked him if there was any connection, & he stated, he has worked w/them in the past, as well as the great reviews online. Joe told me 2look online 4myself, & read. This is the epitome of that phrase “word of mouth.” I liked right away from what I read online, & w/o hesitation, I called Decks Unique (Kyriel-GM/Admin). From that 1st call, I sensed true care in her tone, professionalism, & w/o a doubt, having some1 come out 2me soon 4an estimate (based on my availability), in addition, a match for my needs. I am one, who stresses being punctual, timely communication, & professionalism, not 2mention a phenomenal job. I was able 2set up a consultation 4the next afternoon. As soon as I finished my convo w/Kyriel, an email was sent 2me confirming my appointment, as well as links on decking material 2better educate me, as well as introducing me 2who would be coming, & his background. Jason (Sales) was punctual, professional, patient, nice, & thorough w/his explaining the difference of decking materials, as well as showing me samples. After Jason showed up 4our estimate/consultation, I knew by this time, this was 1 distinction of them being “unique.” @the conclusion of our initial consultation, Jason stated again, that if I have any questions, 2send an email/call, & he’ll gt back 2me asap. He followed up later that night @10pm, w/a thank you 4allowing him into my home, & again, offered answers 2any questions I may have. Over the next several days, he returned several of my emails, & calls promptly, & worked w/me on my needs/price. Jason, & I set a follow up appt on 1/16, & w/my wife by my side, we finalized color, & specifics of our plan, & signed a contract. On 1/17, Jason sent me a sketch, & 3D renderings of what the project will look like (another “unique” touch). We set dates, only changing if weather didn’t permit), & all worked out. They had a company come 2my home & “demo” the old deck. Throughout this whole process, Kyriel was very communicative in touching base w/me on times of material being delivered, & crew showing up 2begin. It was ALL on point. Monday, 1/28, Lou (owner), John, & Thomas all began building my 2nd story deck shortly after 7am. It was complete on Wednesday, 1/30, 30 minutes b4 we received that “snow squall”/“vortex snow storm.” All 3 guys continuously worked in such xtreme cold conditions, leaving nothing short, bt phenomenal, awesome craftsmanship & perfection. After deck was complete, John, & Thomas did a full clean up of yard, & helped put the outside tables/chairs back on deck, & patio. When setting up the whole deck project, I informed Kyriel, that if work needed 2be completed after Wednesday, 1/30, (we would have to make special arrangements, as Thursday, 1/31), I would be unable 2be home, as I’ll be taking my dad in 4surgery. On Thursday afternoon, I received an email from Kyriel about the welcome kit I‘ll be receiving from Trex, & the necessary warranty information. She included @the bottom, “We hope your father is doing well.” I must say, what a class act this company is…& UNIQUE!!!! Upon completion, since weather was a bit crazy, w/the storm moving in, we bth collectively forgot about the flagpole holder, we hd agreed on them hanging for me. Since I was busy w/work, I called Kyriel on Monday 2/4. We both agreed that Wednesday, 2/6, would work 4both of us. As promised, John was waiting for me @ my house, & took care of it. From the point of me calling 2secure a consultation/estimate, until the flagpole holder was hung, Kyriel, Lou, John, Thomas, & Jason, ALL (this is what also makes them “UNIQUE”) were true professionals, fulfilled all promises, & most importantly spectacular awesome job. I’ve shown pics 2co-workers, & a few hv already expressed interest for future projects."

"Excellent. On time and on budget"

"Water Works was very responsive and made the process easy. I was able to book a service technician within a day and the work took less than a hour to complete."

"This review is long overdue! We had the pleasure of working with Robert on renovating our new house from top to bottom almost a year ago, and we are still thrilled with the results. Their professionalism, attention to detail, and commitment to quality has created a deep trust in Robert. He is top of our list and we have recommended him and his team to all our family and friends. We knew he would be a good fit from the initial consultation. Roberto managed everything with care and great attention to detail. Robert and his team executed our vision so well and everyone who has been over have showered us with compliments at how good everything looks. Throughout the renovation Roberto maintained excellent communication, keeping us updated at every stage. They were always punctual, courteous, and willing to answer any questions we had. His team was respectful of our home and ensured that the worksite was clean and organized at the end of each day. The quality of workmanship has proven to be outstanding and the custom work will last us for years to come. Another impressive aspect of working with Roberto and team was their ability to stay on schedule and within budget. They provided a clear timeline at the beginning of the project and adhered to it, completing the work on time without any unexpected costs. Even after the project was completed, Roberto continued to provide exceptional customer service and followed up to ensure we were satisfied with the work. We highly recommend Roberto to anyone looking for a reliable, skilled, and professional contractor. Our new house is beautiful and suits us perfectly thanks to Roberto and his team!"

"This is the second time I have used the services of Heartland. They did a great job the first time, so Heartland was who I thought of when I needed more work done on my house. They are timely, they stick to the plan, and everything is cleaned up before they leave."

"It went well"