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"United Home Experts does not stand behind the quality of their work, which in the case of a 20K+ project that they did for us, involved a significant oversight that rendered that work pointless. I think -- and other contractors we have brought in to look at the problem think -- that the oversight was significant enough to demonstrate negligence on their part. We hired United Home Experts to replace the roofing and the section of our deck over one of our garage bays, where water leaks had caused damage to the ceiling and walls of the garage. The sole purpose of the 20K + project was to prevent further damage due to leaks. Because of their failure to properly flash one of the walls adjoining the deck (they flashed another, longer wall), within three years, water had leaked through the wall and caused more significant damage than what they had been brought in to fix. The 20K+ was wasted. United Home Experts has refused to take any responsibility for failing to deliver on what they had promised. I have attached photos of the ceiling of our garage and the wood rot behind it. In one of the photos, the rot is so severe that the wood is completely worn through. Again, this happened within three years of contracting United Home Experts to do the work. I also attached a photo of the poor workmanship of their deck re-installation -- splitting in the joists that they had just installed. I caught the problem and made them reinstall the joists but didn't catch their failure to flash one of the walls adjoining the deck. In general, I found the company to be extremely unresponsive throughout the installation process and uncooperative in attempting to resolve this issue. The representative handling the account has been ducking me, repeatedly failing to call back within reasonable time frames (or most recently, even within a time frame he had set). We hope that United Home Experts will change course and attempt to respond reasonably to the damage that their oversight caused. The President of the company claims to be a "faith-based entrepreneur." Whichever faith that happens to be, his company reflects poorly on it, at least in our case. P.S. I expect that in attempting to respond to this review, United Home Experts will blame the installers of the original deck (since that was their explanation to me directly). They completely replaced the section of the deck and roofing where the leak took place, so that argument does not make any sense."

"Outstanding company from the sales person to the project manager to the very competent roofers. The estimate to replace my roof was not the highest or the lowest but was realistic. I was in constant contact with various personnel who kept me informed about the project. On installation day, the crew of 8 roofers began work at 7:30am and finished at 2:30pm. All waste was cleaned up and placed in the dumpster. Overall, a great company to consider when replacing your roof."

"We had a great experience with Igor and his team. We hired IGOR Construction to remove the old siding on our two-story house & install new vinyl siding. Igor gave a quote on the spot, which he stuck to and never tried to upsell us then or later. His team showed up on time and worked 12 hour days to get our job done in between rain storms (I was also impressed that they took legally required breaks). The job was finished in the time frame that Igor promised and looks great. Vinyl siding can look messy because the pieces have to overlap in places but they worked hard to make the front and side of the house look good (and it does). . They also left the worksite spotless - ground clean and everything reattached and put back in place. They delivered everything exactly as promised. Would hire them again!"

"Excellent finish carpentry work, fair pricing, and good communication about timing and expectations. Its rare to find honesty and transparency in this industry, and David has been the best!"

"I was with the contractor that made me think that because my good credit I was getting a good financing interest around 7% and he did not tell me that my granite steps had to be removed, he told me after the loan went through at a rate of almost 14% at this moment I would like to cancel the project, I am under a lot of stress and having back issues I am afraid that because I take time off from work I am not going to be able to pay for this high interest loan."

"Start to finish, excellent service and value delivered. Crew & team were extremely professional, great communicators, always went the extra step to ensure the project was done exactly as it was requested. We moved into a new office space and originally just wanted some touch-ups, they transformed the space into something we didn't think was possible, all while meeting our tight deadlines. Wouldn't look anywhere else for any future commercial or residential work to be done."

"One of the worst companies I have EVER dealt with in my life. Nothing but runaround, lies, and lack of accountability. They will tell you something over the phone, then when you follow-up, they will magically lose all records of prior conversations. I was told replacement windows would be ordered in June 2024 - never ordered. In January, ordered correctly with 4-6 week expedited delivery time quoted. Now in Feb, was told the windows would not be ready until end of March (total of nearly 11 weeks since order). Magically, they have no record of quoting me 4-6 weeks, though I have email records saying otherwise. Just a miserable company to do business with, would never recommend to any homeowner."

"I recently hired them to fix a furnace that had stopped working and a smoke alarm that was not wired correctly. Cesar's responsiveness was excellent—he came out quickly and assessed the situation thoroughly. He even went into the attic space to locate and repair a faulty wire, which resolved the issue completely. The pricing was fair and transparent, and I felt the overall value of the service was outstanding. [Company Name] demonstrated professionalism, skill, and attention to detail throughout the process. I highly recommend them for anyone needing reliable and high-quality construction or repair work.""