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"Rhett Ellison of Ellison’s Home Improvements is a class act. I live in NC and was charged with finding a North Georgia contractor to design, build and install outside stairrails/balusters for a 1970-something home inhabited by my 80 and 84 year old in-laws, both of whom have balance & walking difficulties. Neither set of steps was built per today’s standards so simply purchasing a kit or similar was not possible. Additionally, this issue was ignored by family members until I involved Rhett. Suddenly, he’s inundated with texts/questions for which I already had answers per our discussions. However, I needed numerous written responses from him so I could forward to these individuals doubting my ability to discuss my in-law’s needs. Rhett has the patience of Job and showed such kindness in walking me thru his ideas and explaining everything to my in-laws until they were comfortable. Rhett met with my in-laws on two separate occasions to confirm their wishes regarding and comfort with the design decisions. His work also involved replacing step with a small deck/stairs. Additionally, he created a step between a living room and a later built sunroom that required a significant step down/up due to height difference & installing two outdoor wrought iron grab bars. He contacted me the same day as I posted an inquiry on Angi’s and within 2 weeks, completed the project. I wish he lived in North Carolina! Fantastic customer service, a creative mind and a skilled professional!"

"Very well. Repairs completed fast and efficiently. Scheduler was very accommodating. Called the morning of the visit and the visit was done that pm."

"Our initial quote included what items we were responsible for purchasing; however, at the conclusion of the job we were provided with a bill for additional materials (that added up to >1k). We asked for breakdown of additional supplies and were given three different final amounts. The quote should have stated owner will be responsible for purchasing all materials needed for the job. We brought these concerns up to Jason and he never apologized and made zero concessions. We were charged >1k in additional labor. We expected a slight increase because of subfloor issues; however, Jason also cited our choice of tile (subway tile for our shower). In addition, these additional charges were never discussed (as their contract states they would be). Installers did not clean the tile after completing the job and per Jason that was not included because we were going to paint the room. Makes zero sense and certainly wasn't turn-key. Positives- Installer noticed a manufacturers defect with the tub that resulted in us needing to order a new tub. Installer also came back to address issues we noticed within the 30 day timeframe."

"Tater and Nigel did a great job and were wonderful to work with! They were extremely professional and cleaned up every night before they left. They are hardworking and take pride in their work. We were able to stay within our budget and they finished sooner than expected. We're looking forward to working with them again in the future."

"Very well. I was skeptical at first but Mr Miller put me at ease by sending his information and was very transparent. He said he would be at the location at a specific time, and was. Mr. Miller did a great job staining and keeping me informed of his progress through sending pictures and calling me. I would highly recommend him to anyone and will be using him again for my future projects."

"It was easy. They worked with me from start to finish. The salesman Eric Widner was so patient and helpful as I had to select color, style etc. The installation crew leader Terry was very thorough. The project manager Dusty Mullins went above and beyond normal to make sure everything was the best it could be."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."