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"The service provided by Action Roofing is stellar. I was particularly impressed with how informative, professional and caring the customer service representative, Miguel, was. I had a horrible leak in my living room and they handled the issue very quickly and communicated every step of the process. Overall a great team, thanks so much!!"

"As the saying goes " whatever is worth having is worth waiting for" really held true in my situation. At the time I got the estimate I was informed that Scott Allen was backed up with projects and the wait to have my roof repaired would be considerable but having read good things about them I was willing to wait. Once their calendar was cleared they called and set up a day and time that they would start. A crew of four arrived promptly on the assigned day and set to work. They were the hardest working foursome I have ever witnessed! In two days they completely removed all the old shingles and black paper, re-nailed all the original wood decking, installed new black paper and new shingles. Justin, their supervisor, came periodically to check on their progress and also came back on the third day to ensure everything was as it should be. Justin, Carlos and the crew of four all performed their assigned tasks in an exemplary and professional manner. Their work and the materials used were of the highest quality. I highly recommend Scott Allen Roofing, their pricing is reasonable and their work is superb!"

"Horrible experience. They did a bad job on the original install. I found a bunch of holes in my attic afterwards. I had to fight them to get it fixed. 8 patches on a brand new roof. Ridiculous. The repair team that showed up was unprepared and had to use my tools all day. Had to babysit these guys to make sure I got good work. Now, Phillip Martinez refuses to answer my calls when the situation still hasn’t been rectified. If you already bought a roof from this company I highly recommend getting in your attic and checking your decking. These people give new meaning to the word unethical."

"Extremely helpful and thorough. Willing to answer questions . Clean and polite"

"OK, but they used inferior non-lifetime screws. Now, 7 years later, nearly all the firing strips are starting to rot out and roof leakage is beginning. The screws used did not create a good seal and water was allowed to get through the holes in the sheet metal into the furing strips (which are used to stand the metal off the shingle roof. So now I am having to pays nearly the cost of the original roof to fix all this and have proper screws put in. Original 5 year warranty expired. See picutes. Also note, did not even bother to cover roof vent, attic open to bugs, etc."

"My mother hired Comfort Cover Systems to replace the roof on her home in Sarasota after Hurricane Milton. While the roof replacement itself was completed, their workers caused significant damage to the lanai carport roof by walking on it, which resulted in buckling and structural issues. Instead of taking responsibility for their actions, the company has repeatedly tried to downplay the damage and shift the cost of repairs onto my mother, a senior citizen. Despite multiple follow-ups and visits from their representatives, their proposed "solution" is completely inadequate. They cut off protruding screws and offered to paint over the damage, but this does nothing to fix the underlying structural issues or the buckling they caused. To make matters worse, their response tried to blame the lanai’s condition on pre-existing wear and tear from the hurricane, even though the damage was clearly caused by their workers during installation. This attempt to avoid accountability is both insulting and unprofessional. When we informed them that we would withhold the final $12,000 payment until the damage was resolved, they responded with vague promises but no real action plan to repair the roof. They also made communication unnecessarily difficult by asking who the "decision-maker" was, despite being told multiple times that all correspondence would go through me and my mother. A reputable company would stand behind their work and resolve such issues promptly, but that has not been the case here. I strongly urge anyone considering Comfort Cover Systems Inc. to look elsewhere. If they damage your property, you can expect excuses, deflection, and an unwillingness to take responsibility. My family is now left with no choice but to escalate this matter to the Florida Department of Business and Professional Regulation and the Florida Roofing and Sheet Metal Contractors Association. Save yourself the frustration and find a company that values its customers and takes pride in doing the right thing."