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"These guys - wow. Even though my address was outside their range for same-day service, they came out anyway (and quickly). They quickly diagnosed the issue and offered solutions & recommendations. Very prompt, very professional, will absolutely be using them going forward. A"

"Good service and on time"

"This company was terrible and took my money. They were supposed to come on December 23 after waiting all day they called and said they were coming until tomorrow. They came on December 24 when the plumber came in I informed him that I had already snaked it and that probably was not going to work they insisted on sneaking it anyway, after the plumber left and we paid $287.00, we proceeded to flush the toilet and once again, it was still stopped up. I called no one was able to come out until the 26th which is understandable since it was Christmas that following day. another plumber came out and informed me that the person that came was not really a plumber but just a person that unclog the toilet. He then proceeded to tell me that I needed a new toilet and then quoted me a price of $1300 to install a new toilet. I did inquire about a refund since the job was not completed effectively. I was told they could possibly install the toilet at a small discount. Went to Home Depot purchase a toilet for $200 and $250 for installation. I would not ever recommend this company to anyone I lost out on a lot of money with no result. I am very disappointing. Please donâ t use this company."

"Job was performed on time and at the price quoted. The quality of the service is excellent! The pro was courteous and easy to work with."

"Everything went very smoothly. Sam, the plumber, and is highly professional and knowledgeable. He replaced 3 faucets, 2 sink plugs, two valves, and two supply lines. Sam inspected the p traps, and he added adhesive where it was necessary. Sam also took a look at my two year old hot water heater, and he assessed my water supply to this unit. We discussed performing a complete drain, and check of the components of the heater at a later date. Sam also advised me that a toilet in the basement should be replaced with a more updated commode. We rarely use this toilet, but it's 35 years old. I felt comfortable speaking with Sam. I did not sense he was doing a sales pitch."

"I've hired John 3 times now. That says it all. He is punctual, courteous, has competitive rates and does quality work. The only complaint is I don't see him enough. He stays in communication throughout the job but usually just checks in near the end. These days a video phone goes a long way though and his crews are amazing so I feel good about it! I couldn't be happier with all 3 jobs."

"Willis Builders did 2 full baths & kitchen reno + laminate floor install on main level of our modest 3-story T/H (Jan-Apr ‘24). Marcelo was our PM and as many others say, his crew did not disappoint. Willis was neither the highest nor the lowest quote of several but we felt Matt Willis presented the most honest and realistic estimate for our project and he hit that nail on the head. They might say we bothered them with questions; we might say we had to nudge them a few times. We did our homework to help things move along more smoothly & they did their best to accommodate us. We purchased a bunch of stuff before choosing a contractor. No matter what we threw at them, installation was a success which is a testament to the knowledge and capabilities of Marcelo & crew (Horatio, Frankie & “George”). When we were undecided or unsure about a product, Marcelo steered us toward better or more appropriate alternatives. We had no issue, as a few others suggested, with crews leaving things clean at the end of the day. Our T/H is small with limited space for them to work/store materials & equipment. We never felt compromised during 3 months of disruption. (And we never hesitated to leave our home when work was being done.) Is everything perfect? No, there is no such thing as perfection in an almost 40-yr old house reno or any reno for that matter. There were a few glitches as we expected, but uh-ohs and problems that arose were resolved promptly. We waited to post this glowing review of our project to see if any problems showed up, and none did. Until the ceiling in our bedroom collapsed several months later which had absolutely nothing to do with their work. We are so thankful that we had no reservations about sending Matt Willis an SOS for help with our emergency. In fact, we were so confident in his work that we decided to add painting and a carpet upgrade to what has become an almost total house reno. Again, Matt’s estimates were fair and reasonable, such that our confidence in his company allowed us to forgo spending time getting quotes from others. Matt told us repeatedly how good his ‘drywall guy’ was, and he did not exaggerate! Will & sidekick Carlos were fast and fastidious! The carpet install was equally quick and painless. We are so very happy with the results of our sudden and unexpected 2nd Willis project. We're sorry we didn’t get a chance to rave about how thrilled we are with the results of our 1st until now. If you’re considering home improvements, we highly recommend you consider Willis Builders. We’re doubly happy we did!"

"I have been using the team at home breakthrough for years. At this point they fully remodeled my basement including adding a new bathroom/wet bar. As well as a huge overhaul of my main floor bath and laundry room. The quality of their work is outstanding. I also love their quote structure. They start with a labor number and give you an idea of what materials will cost but it’s essentially a chose your own adventure on how high end you want to go on features etc and they are very helpful to guide you on the way as well as have great experts to point you to on cabinets, fixtures, tile, countertops etc to help you achieve your vision. Look forward to having them back for my next project!"

"Fantastic! The cost ended up quite a bit more than the estimate, but it was beacuse of "old house" reasons, and we were given extra time to pay the balance. Highly recommend Tyler and his crew!"