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"Quick response time."

"Needed a super all plastic mailbox to hold up with street plows knocking the old ones down. This organization is the best--great work, great mailbox, at a reasonable price. Initial price of $395 would have worked fine for stability, but I opted for 3 pounds of concrete extra concrete foundation for a total cost of $540."

"Very disappointing. When she came the quality of the work was good. She texted me the day before scheduled cleaning to confirm the cleaning appointment twice. and each time I confirmed. Yesterday, she added a sentence to the text saying that if I don't confirmed I will incur $100 cancellation fee. She had never made that threat the previous time. I had a family emergency on that day and I did not see the text. The next day, about one hour before she was scheduled to come, she sent me a text, telling me that she is taking $100 as a cancellation fee and will not show up. I called immediately explaining that she had never sent that threat before and because of the emergency I did not notice the text. I questioned why since I did not respond to the text, she did not call me, before cancelling me out unilaterally and pocketing the money that I paid her in advance in good faith for that service. Were upon she begun shouting at me and telling me that I have no right to tell her hw to run her business. I feel that she cannot be trusted. Especially since I paid her in cash in advance and in good faith. I am very disappointed."

"Complex job changing from 2 old furnaces to one fuel efficient one, and a new water heater. The job involved moving ductwork, gas line, water line for the humidifier The job took 4 days instead of 2 or 3 as planned, but same price. The guys were fun, pleasant and cleaned up well. They explained each step clearly. The price included"

"I had to move quickly, was going through a divorce and needed work done at the property to which I was moving. The most urgent item was erecting a fence for my dogs. Jeff met me at the property and we discussed a number of items I wanted done. He spoke about the big projects he's done for large corporations and assured me he could get the work done prior to my deadline. Jeff told me he needed a deposit to get started. Because I didn't want any delays, I gave him a $1,200 deposit without anything in writing. He missed every promised deadline and each time I contacted him, he turned the situation around saying he would get the work done if I stopped bothering him. I continued to contact him because nothing was getting done and he hadn't done anything to move the work forward. He was rude and extremely unprofessional. I kept on him and he finally provided me with a day he'd be out to begin erecting the fence. I couldn't be present the day he was scheduled to be out and when arrived at the property, Jeff was not there, but there were holes throughout my lawn. I called him and was told that a fence could not be erected on my property - no one would be able to install fencing because of tree roots. After he told me he couldn't proceed with the fencing, I requested that my deposit be returned. He first said he would refund the deposit. When a week passed and I received nothing from him, I contacted him again and he told me he did the work and was owed the money. Because he spent time making holes all over my property, he believed he should be paid. By the way, he left the holes throughout my lawn. Holes that created a liability for me. I continued to contact him and on one call, he indicated that he visited his lawyer and would be sending me the invoice for the money due to him, and indicated that I would receive a check for the remaining portion of the deposit. I never received any of my deposit back. Jeff is dishonest and anything but honorable. Beware."