Get matched with top gutter installers in your area

"Everything went completely as planned"

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"In the spring of 2021, Dyer Solutions was hired to replace soffit and fascia as part of an insurance claim. He changed the angle of the soffit without consulting me first which resulted in holes being made in my existing siding. It also resulted in the top of my window frame to be inside the soffit. He then had to add additional pieces because the soffit didn’t line up going around the house. The soffit was cut very unevenly and was hanging down in several places and it was very dirty. The fascia was overlapped in the wrong direction and the corners of the trim and fascia had large gaps and were filled with quite a lot of silicone. In the peaks, the trim did not meet properly. He also added some ugly bent pieces to where my peak meets the roof. After getting started and removing my gutters, he stopped to work on another job and without gutters, my basement flooded twice. Since he already had the check from the insurance company. I asked him to return the money because maybe this job was too hard for him. He insisted that he would make it right, but things did not get better. He had a spouting company come out before he installed the fascia so I had them leave because I didn’t want the new gutters to have to be taken off and put back on. I finally told him to get out and that I would have to pay another company to redo the horrible job he was doing. My house is finally fixed by another company, but unfortunately, because of the holes he put in the siding I couldn’t afford to have it back to how it was originally. He refuses to return any of the money and he even insisted that I still owe him money."

"Excellent service."

"work was to be done during the last 2 weeks of july, tried calling them to confirm 6-7 times they were unresponsive, left message that i would find someone else to do the project.\ and i wanted my deposit back$ 4200.00,. that got a response they would be out the next week this was end of august, i was told this would be a 2-3 day job on the roof , they tried to do it in 1 day they worked 13 hours during the rush they damaged my siding and my gutters, there men told me they were paid to do this as a side job, the guys worked hard , they left a few odds and end to complete the gutters i told them i would take care of they were supposed to bring the material to complete ,but they never did and again my phone calls were unanswered .they promise alot but do not deliver.then they ignore you once they have your money, thats not the way to do business. i hope this save someone else the aggrevation i experienced"