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"This was one of the worst decisions I have ever taken. Said he works on one pool at a time, that was a lie. Said he could have our pool done in 6 weeks, lied, it was scheduled to start in may and end in June, it is now December, and the pool still leaks. He ordered the wrong liner, then, put a hole in it and had to hire another company to patch our new liner. Tried to add charges without us agreeing. When we looked at the contract, it stated that any additional charges will be agreed to in writing. Overcharged us for a $500 Polaris cleaner, stating it was worth $1350. Had to repair the pool frame because the side collapsed, not once, but twice. Put the skimmer near the most heavily trafficked area, did not order permits, and tried to have us pull permits (do not do this. It will be your responsibility if anything goes wrong). After the second payment, he basically stopped working our pool and we would have to text him every day asking what was going on. He was going to use the wrong wire that would have burned out because it was not the proper size. Placed the pool light switch as far away from the house as possible. Poured the step higher than the foundation and now we have water pooling when it rains. This was by far, the most inexperienced contractor I have ever had. He has no business owning a pool company. Avoid at all costs, no matter the savings you think you will get. Run away!"

"They are always on time and comes when they are needed for having issues."

"I started contacting them in March 2020 to get a new pool liner. I wanted it to be done before the season even got started. They came out right away to do the estimate, but once they did, I agreed on the price within the next 2 days. I spoke with Belinda, the owner, and told her to put me in line to be done. I did not want to wait on the contract to come before they would put me on the list. It took quite a while to finally get out here with the contract. I signed it and was under the idea it would be done within 3-4 weeks. I gave them a $1,500 cash deposit at that time. I had a few questions about the contract they brought and I signed, and was told I would have to talk with Belinda. One was about the concrete work that would be done when they replaced the ladders. This was something that would have to be done anyway but I was very specific that I wanted the concrete repaired when I spoke with Wayne, the representative, on the very first day, and reminded him each time after. It was not on the contract so I contacted them to make sure they included it, so there would be no misunderstanding. At that time I was told the concrete was not included. How are you suppose to replace the ladders that are in concrete and not repair the concrete? I told her that was supposed to be included. Since then, the only time I have heard anything from them is when I call them! They never call to let me know what is going on or any updates. I am very upset. Had I not drained my pool complete back in March and filled it back up myself, we would not have had a pool all this time. Now my liner is ripped below the water lin,e and I do not know if it is causing damage that was not there before or not. I am pissed."

"This pro was outstanding in every way. I would absolutely recommend him to everyone needing help."

"TLC Pools has been maintaining our liner pool going on 2 years. They are professional, thorough and consistent. Communication is excellent and I highly recommend Andrew and Tristan. Their level of service gives me peace of mind and I haven't had any problems. I would rate them 10 stars if I could."

"I did not hire this company because they were trying to take advantage of me by over charging me for a metal roof with hidden fasteners. My rental property is a little over 1,000 sq ft with a simple pitched roof. This company quoted me $23,000. Other companies for the same work have quoted $5,000 - $7,000. It is very disappointing when a company engages in overpricing. The owner rational was maybe the roofing materials company got the material cost wrong. If they are expert roofers, they should know this. When I pointed out other lower price quotes, he quickly got off the phone. Maybe because I am a female, he thought that I didn't know and that he take advantage of me by over charging."

"Ryne and Hunter changed my pool liner in 1 day and did an excellent job. I couldn't be happier with the job done and extremely satisfied with the work done. I will definitely use them on all future work with my pool."

"Job was done right, the deck is beautiful. I’d very happy with it. It was done on a timely manner. The only reason I didn’t give five stars is deck was sealed too soon before the wood had dried out and the wood is turning green, but the deck is sturdy looks great."