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"I was impressed with his response to our needs. He has just started with the job so it remains to be seen how well he will do."

"They did a great job. They were over the next day. We haven't had an ant problem pretty quickly after they left."

"I found a bee's nest in a hole in my yard, and I hired 1st Response to remove it. Bobby took care of it the next day and also removed two wasp nests that he found on my house. 1st Response was easy to work with, and I would use them again."

"Very professional! Quick response. Explained everything throughly! Had this out my attic and entrances boarded from start to finish in less than one week!"

"Outstanding service, wonderful company! I cannot say enough great things about these guys. We had racoons, squirrels and mice living in our attic for God knows how long. I grew up in NYC so I knew nothing about these critters and the damage they could reek on your property. Carter was so patient and knowledgable though. He came out, assessed the situation, determined the source and created a game plan to eradicate and cleanup the problem. On the day of cleanup Hunter and Carter arrived on time with 6 hrs of work ahead of them. They patiently reviewed each action step in detail with us and went to great measures to protect our property during the process. Highly recommended. These are the ONLY guys you need!"

"They initially helped us find and plug holes where mice were getting in. Then, they set traps and came back and checked them, adjusting as needed."

"A great experience. I was able to call and get in touch with Bob immediately and schedule an appointment within a day or two. John came out and solved the issue. He also used a less hazardous product to achieve the goal which we appreciated. John explained everything and yes - they are definitely not out to sell you more services than needed like other companies sometimes do. Very pleased with service. Will definitely use again."

"I normally don’t do this but I am EXTREMELY disappointed in this company. Their back office administration is atrocious. I was a faithful customer for more than a year. I received invoices about half the time, was never notified when service was planned, payments made online were not easy and the left hand didn’t seem to ever know what the right hand was doing. I was in the process of selling my house when a technician came out to my house. The gentleman knocked on the door and asked if I still wanted service since he saw a for sale sign in the yard. I told him yes but this would be the last one since we were moving. Thereafter, I tried calling the office to tell them I needed to discontinue my service but could never get through - had to leave a voicemail message where I advised on the recording I was discontinuing my service. When I didn’t get a response, I submitted an inquiry through their website, again telling them I was discontinuing my service. Fast forward several weeks and I get a sign in my yard that a service was rendered that day! I AGAIN call the office and left a message that I needed someone to call me back immediately because they are not hearing me. A few days later, I get a call from the office. I explained my issue and the lengths to which I tried to cancel my service. She apologized and said she would close the account and waive the charges for my last unwelcomed service. I move….several months go by and I start to get calls from this company. We play phone tag for awhile and I leave return messages more than once that I had discontinued my service, spoke to office personnel and was told this matter had been resolved. Well, last week escalated to a whole new level when I get a letter from a collection agency! I am not going to fight with these people any more over $56. Clearly they need it more than I do. While I will begrudgingly pay this, I will also use my voice to warn other would be customers of my experience. I do not recommend NexGreen. Their lawn service is mediocre, at best and their customer service was BIG negative for me."