"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."
Sam C on July 2024
"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."
Sam C on July 2024
"Your indoor space should be kept as cozy as possible. When something goes wrong with the HVAC system, you want a team of repair pros on the scene ASAP. Alpine Heating & Air Conditioning provides top-quality HVAC installation and maintenance services for home and commercial properties in the Eugene, Springfield & Cottage Grove, OR area. We have a 24hr emergency services for those times you just can't wait."
"Problems with settings on new WiFi thermostat - technician called it in and was told that my model# had computer chip issues and to take it offline. Said I would be notified when the issues were resolved by the manufacturer? That never happened. When I called the manufacturer months later, I was told that my model# was never defective?????"
Nancy F on October 2023
"Your indoor space should be kept as cozy as possible. When something goes wrong with the HVAC system, you want a team of repair pros on the scene ASAP. Alpine Heating & Air Conditioning provides top-quality HVAC installation and maintenance services for home and commercial properties in the Eugene, Springfield & Cottage Grove, OR area. We have a 24hr emergency services for those times you just can't wait."
"Problems with settings on new WiFi thermostat - technician called it in and was told that my model# had computer chip issues and to take it offline. Said I would be notified when the issues were resolved by the manufacturer? That never happened. When I called the manufacturer months later, I was told that my model# was never defective?????"
Nancy F on October 2023
With over 12 years of experience in the home improvement industry we are exactly the people you want taking care of your home. We are always professional and always do quality work. Give us a call today, you will not regret it!
"They worked really fast and cleaned up while they worked. They were Super friendly and didnâ t mind the occassional interruption while they worked. Once finished they took the time to make sure I knew how to operate my new HVAC and I could not be happier. I would Totally recommmed them!!"
Arthur S on April 2024
With over 12 years of experience in the home improvement industry we are exactly the people you want taking care of your home. We are always professional and always do quality work. Give us a call today, you will not regret it!
"They worked really fast and cleaned up while they worked. They were Super friendly and didnâ t mind the occassional interruption while they worked. Once finished they took the time to make sure I knew how to operate my new HVAC and I could not be happier. I would Totally recommmed them!!"
Arthur S on April 2024
Since 1976, Roth Home has been committed to one thing: providing the very best heating, cooling, plumbing, electrical, and drain services in the greater Portland area, coupled with truly outstanding customer care. Throughout the decades, we’ve been helping residential and commercial customers throughout the region achieve the comfort and safety they need. The Roth team goes above and beyond for every customer, offering custom solutions and fast, honest repairs when you need them most. We’re even available for 24/7 emergency services! As a full-service heating, cooling, plumbing, and electrical company in Portland and serving the entire region, Roth Home has what it takes to tackle any home service problem. From new water heater installation to furnace repairs to AC replacement, drain cleaning, whole home repiping, electrical panel upgrades, new lighting installation, and more, we can help ensure that your home or business is in tip-top shape. With Roth, one call does it all! Find out more about our comprehensive range of services, or request your appointment today when you call our friendly and professional team!
"Friendly electrician was happy to work with me in getting a chandelier if purchased installed."
Adam P on January 2025
Since 1976, Roth Home has been committed to one thing: providing the very best heating, cooling, plumbing, electrical, and drain services in the greater Portland area, coupled with truly outstanding customer care. Throughout the decades, we’ve been helping residential and commercial customers throughout the region achieve the comfort and safety they need. The Roth team goes above and beyond for every customer, offering custom solutions and fast, honest repairs when you need them most. We’re even available for 24/7 emergency services! As a full-service heating, cooling, plumbing, and electrical company in Portland and serving the entire region, Roth Home has what it takes to tackle any home service problem. From new water heater installation to furnace repairs to AC replacement, drain cleaning, whole home repiping, electrical panel upgrades, new lighting installation, and more, we can help ensure that your home or business is in tip-top shape. With Roth, one call does it all! Find out more about our comprehensive range of services, or request your appointment today when you call our friendly and professional team!
"Friendly electrician was happy to work with me in getting a chandelier if purchased installed."
Adam P on January 2025
Since 1995 Air Control Systems has been Oregon's most reliable HVAC company. We pride ourselves on treating everyone like family with the reliability and attention to detail you deserve. We offer a full range of HVAC services from new installations and replacements to routine services that will keep your unit running strong all year long. We are a proud dealer of Lennox heating and cooling systems. Contact us to discuss your next project today!
"Mark from air control systems was fantastic to work with. His crew came in and piped a new gas and electrical line to install a new gas fireplace insert. They did a wonderful job and I would highly recommend this company to anyone who is looking for this type of work. I have worked with at least five contractors this last year for multiple upgrades and Mark has been by far the best company to work with. He keeps you informed at every point and is wonderful at communication and follow through."
Steve B on November 2024
Since 1995 Air Control Systems has been Oregon's most reliable HVAC company. We pride ourselves on treating everyone like family with the reliability and attention to detail you deserve. We offer a full range of HVAC services from new installations and replacements to routine services that will keep your unit running strong all year long. We are a proud dealer of Lennox heating and cooling systems. Contact us to discuss your next project today!
"Mark from air control systems was fantastic to work with. His crew came in and piped a new gas and electrical line to install a new gas fireplace insert. They did a wonderful job and I would highly recommend this company to anyone who is looking for this type of work. I have worked with at least five contractors this last year for multiple upgrades and Mark has been by far the best company to work with. He keeps you informed at every point and is wonderful at communication and follow through."
Steve B on November 2024
Duct Guys LLC is an Oregon based company dedicated to providing quality venting services to our customers at affordable prices. We provide prompt, courteous and professional service. Additional DBA - The Duct Guys. Owner operated. No subs. Cost is determined by the job. Travel charges may apply. May contact by email. Award winning.
"Really great good people to work with. Very efficient they were quite easy to help me understand everything especially Christina. Would recommend them to everyone In fact I already have"
Doris M on October 2024
Duct Guys LLC is an Oregon based company dedicated to providing quality venting services to our customers at affordable prices. We provide prompt, courteous and professional service. Additional DBA - The Duct Guys. Owner operated. No subs. Cost is determined by the job. Travel charges may apply. May contact by email. Award winning.
"Really great good people to work with. Very efficient they were quite easy to help me understand everything especially Christina. Would recommend them to everyone In fact I already have"
Doris M on October 2024
At Melton's we are dedicated to saving you money on your energy bills while protecting our earth. General Information Family owned for over 30 years, we are committed to supplying the very best in products, installation, maintenance and service that the Willamette Valley has to offer. "If you are happy, we are doing our job. We love serving Salem and the outlying areas. It’s our home and you are our family.” We stand behind our service 100%. Your satisfaction is guaranteed or we will give your money back.
"Awesome. Emailed on a Sunday. Service Tech was out on Monday morning. Diagnosed the problem, ordered the part and installed on Tuesday. This was during a period of 90 degree days. I have used Melton's for the past 15+ years and will continue to use them. Always a pleasure to deal with."
Debbie A on September 2019
At Melton's we are dedicated to saving you money on your energy bills while protecting our earth. General Information Family owned for over 30 years, we are committed to supplying the very best in products, installation, maintenance and service that the Willamette Valley has to offer. "If you are happy, we are doing our job. We love serving Salem and the outlying areas. It’s our home and you are our family.” We stand behind our service 100%. Your satisfaction is guaranteed or we will give your money back.
"Awesome. Emailed on a Sunday. Service Tech was out on Monday morning. Diagnosed the problem, ordered the part and installed on Tuesday. This was during a period of 90 degree days. I have used Melton's for the past 15+ years and will continue to use them. Always a pleasure to deal with."
Debbie A on September 2019
Hajek Heating & Cooling, LLC is a small, family-run company that specializes in Emme Controls/Home Comfort Zoning. Whether your needs include a small repair or a full-system upgrade, we can work within any plan and any budget.
"It was great. He was able to immediately repair it as soon as he was able to diagnose the issue. He was quick and was able to resolve the issue the same day."
Marissa C on February 2023
Hajek Heating & Cooling, LLC is a small, family-run company that specializes in Emme Controls/Home Comfort Zoning. Whether your needs include a small repair or a full-system upgrade, we can work within any plan and any budget.
"It was great. He was able to immediately repair it as soon as he was able to diagnose the issue. He was quick and was able to resolve the issue the same day."
Marissa C on February 2023
Locally owned and operated Salem based HVAC, Roofing, Siding and General Contractor company. Where comfort and cleanliness is our excellence providing DIVINE AIR!!! Whether you need HVAC maintenance check , new roofing, siding or a remodel done, we are available to handle all of your heating, cooling, roofing, siding and remodeling needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. Call for a free estimate today!
"They were quick to respond and come out during a heat wave. They contacted us when they were on their way. The air conditioning is now up and running."
Kimberly P on May 2023
Locally owned and operated Salem based HVAC, Roofing, Siding and General Contractor company. Where comfort and cleanliness is our excellence providing DIVINE AIR!!! Whether you need HVAC maintenance check , new roofing, siding or a remodel done, we are available to handle all of your heating, cooling, roofing, siding and remodeling needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. Call for a free estimate today!
"They were quick to respond and come out during a heat wave. They contacted us when they were on their way. The air conditioning is now up and running."
Kimberly P on May 2023
Elite Enclosures is a reputable residential contractor and handyman service located in the Greater Willamette-Valley. We specialize in custom enclosures, general handyman services, home improvements, outdoor solutions, and maintenance. Our mission is to provide exceptional craftsmanship and reliable service, ensuring customer satisfaction. With a focus on quality and attention to detail, we work closely with homeowners to bring their visions to life, enhancing the comfort and aesthetics of their homes. At Elite Enclosures, we are committed to making every project a success.
"It went really well. They were professional and clear on all work done."
Robert E on April 2025
Elite Enclosures is a reputable residential contractor and handyman service located in the Greater Willamette-Valley. We specialize in custom enclosures, general handyman services, home improvements, outdoor solutions, and maintenance. Our mission is to provide exceptional craftsmanship and reliable service, ensuring customer satisfaction. With a focus on quality and attention to detail, we work closely with homeowners to bring their visions to life, enhancing the comfort and aesthetics of their homes. At Elite Enclosures, we are committed to making every project a success.
"It went really well. They were professional and clear on all work done."
Robert E on April 2025
Heat pumps rely on evaporation and condensation processes. The unit transfers heat through the system via a compressed refrigerant. The compressor within the pump circulates the refrigerant through two coils. The first coil evaporates the refrigerant and absorbs warmth from the air. The refrigerant then passes to the second coil, at which point it condenses, and the unit releases the absorbed heat.
A heat pump lasts anywhere from 12 to 20 years, depending on how well you maintain it, the type of heat pump, the brand, and the quality.
Your cost to run a heat pump ranges from $500 to $2,000 per year. It depends heavily on your climate, your house insulation, and if your system has a backup heat source. Solar heat pumps generate their own heat from solar energy and can save you money overall.
Heat pump repairs cost an average of $150 to $600. You might pay $65 on the low end or $1,400 on the higher end.
For similarly sized central units, air conditioners are cheaper than a two-way heat pump. Keep in mind that an AC is a heat pump, but it only works in one direction. A central AC unit costs between $3,800 and $7,600 to install, compared to $4,100 to $18,000 or more for a heat pump.
Whether a furnace or heat pump costs less to warm your home depends largely on the type you have and your climate. For example, these systems usually cost less in southern states with mild weather. In colder northern climates, a gas furnace does better with a heat pump. Backup heating and insulation also play a role. Talk to a heat pump installer about costs and climate before you commit to one or the other.