"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."
Sam C on July 2024
"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."
Sam C on July 2024
Henco Plumbing Services proudly serves its customers with care, integrity and attention to the details that matter most to you. This is one of the many things that set us apart from the rest. Give us a call today! WA Plumbing: HENCOP*7829O ∣ WA GC: HENCOP*782RO ∣ OR Plumbing: PD2795 ∣ OR GC: C1761 ∣ OR CCB: 240516
"We were impressed with Chris. He replaced our broken bathroom faucet quickly. We would use Chris again."
PAMELA M on March 2025
Henco Plumbing Services proudly serves its customers with care, integrity and attention to the details that matter most to you. This is one of the many things that set us apart from the rest. Give us a call today! WA Plumbing: HENCOP*7829O ∣ WA GC: HENCOP*782RO ∣ OR Plumbing: PD2795 ∣ OR GC: C1761 ∣ OR CCB: 240516
"We were impressed with Chris. He replaced our broken bathroom faucet quickly. We would use Chris again."
PAMELA M on March 2025
At Melton's we are dedicated to saving you money on your energy bills while protecting our earth. General Information Family owned for over 30 years, we are committed to supplying the very best in products, installation, maintenance and service that the Willamette Valley has to offer. "If you are happy, we are doing our job. We love serving Salem and the outlying areas. It’s our home and you are our family.” We stand behind our service 100%. Your satisfaction is guaranteed or we will give your money back.
"Awesome. Emailed on a Sunday. Service Tech was out on Monday morning. Diagnosed the problem, ordered the part and installed on Tuesday. This was during a period of 90 degree days. I have used Melton's for the past 15+ years and will continue to use them. Always a pleasure to deal with."
Debbie A on September 2019
At Melton's we are dedicated to saving you money on your energy bills while protecting our earth. General Information Family owned for over 30 years, we are committed to supplying the very best in products, installation, maintenance and service that the Willamette Valley has to offer. "If you are happy, we are doing our job. We love serving Salem and the outlying areas. It’s our home and you are our family.” We stand behind our service 100%. Your satisfaction is guaranteed or we will give your money back.
"Awesome. Emailed on a Sunday. Service Tech was out on Monday morning. Diagnosed the problem, ordered the part and installed on Tuesday. This was during a period of 90 degree days. I have used Melton's for the past 15+ years and will continue to use them. Always a pleasure to deal with."
Debbie A on September 2019
Since 1995 Air Control Systems has been Oregon's most reliable HVAC company. We pride ourselves on treating everyone like family with the reliability and attention to detail you deserve. We offer a full range of HVAC services from new installations and replacements to routine services that will keep your unit running strong all year long. We are a proud dealer of Lennox heating and cooling systems. Contact us to discuss your next project today!
"Mark from air control systems was fantastic to work with. His crew came in and piped a new gas and electrical line to install a new gas fireplace insert. They did a wonderful job and I would highly recommend this company to anyone who is looking for this type of work. I have worked with at least five contractors this last year for multiple upgrades and Mark has been by far the best company to work with. He keeps you informed at every point and is wonderful at communication and follow through."
Steve B on November 2024
Since 1995 Air Control Systems has been Oregon's most reliable HVAC company. We pride ourselves on treating everyone like family with the reliability and attention to detail you deserve. We offer a full range of HVAC services from new installations and replacements to routine services that will keep your unit running strong all year long. We are a proud dealer of Lennox heating and cooling systems. Contact us to discuss your next project today!
"Mark from air control systems was fantastic to work with. His crew came in and piped a new gas and electrical line to install a new gas fireplace insert. They did a wonderful job and I would highly recommend this company to anyone who is looking for this type of work. I have worked with at least five contractors this last year for multiple upgrades and Mark has been by far the best company to work with. He keeps you informed at every point and is wonderful at communication and follow through."
Steve B on November 2024
with 6 yrs experience we can handle your handy person jobs all the way up to remodels and renovations
"Great! I will hire them again."
Marcia H on January 2025
with 6 yrs experience we can handle your handy person jobs all the way up to remodels and renovations
"Great! I will hire them again."
Marcia H on January 2025
Since 1976, Roth Home has been committed to one thing: providing the very best heating, cooling, plumbing, electrical, and drain services in the greater Portland area, coupled with truly outstanding customer care. Throughout the decades, we’ve been helping residential and commercial customers throughout the region achieve the comfort and safety they need. The Roth team goes above and beyond for every customer, offering custom solutions and fast, honest repairs when you need them most. We’re even available for 24/7 emergency services! As a full-service heating, cooling, plumbing, and electrical company in Portland and serving the entire region, Roth Home has what it takes to tackle any home service problem. From new water heater installation to furnace repairs to AC replacement, drain cleaning, whole home repiping, electrical panel upgrades, new lighting installation, and more, we can help ensure that your home or business is in tip-top shape. With Roth, one call does it all! Find out more about our comprehensive range of services, or request your appointment today when you call our friendly and professional team!
"They were excellent! They came out quick and fixed it the same day!"
Heather H on April 2025
Since 1976, Roth Home has been committed to one thing: providing the very best heating, cooling, plumbing, electrical, and drain services in the greater Portland area, coupled with truly outstanding customer care. Throughout the decades, we’ve been helping residential and commercial customers throughout the region achieve the comfort and safety they need. The Roth team goes above and beyond for every customer, offering custom solutions and fast, honest repairs when you need them most. We’re even available for 24/7 emergency services! As a full-service heating, cooling, plumbing, and electrical company in Portland and serving the entire region, Roth Home has what it takes to tackle any home service problem. From new water heater installation to furnace repairs to AC replacement, drain cleaning, whole home repiping, electrical panel upgrades, new lighting installation, and more, we can help ensure that your home or business is in tip-top shape. With Roth, one call does it all! Find out more about our comprehensive range of services, or request your appointment today when you call our friendly and professional team!
"They were excellent! They came out quick and fixed it the same day!"
Heather H on April 2025
General construction and handyman here to help you with all your home improvement needs you may have.
"Freddy has done a couple of jobs for us, and both have gone great. I really appreciate his communication throughout the jobs, and the results have been great and added style and functionality to our home. 👍"
Kyle J on April 2025
General construction and handyman here to help you with all your home improvement needs you may have.
"Freddy has done a couple of jobs for us, and both have gone great. I really appreciate his communication throughout the jobs, and the results have been great and added style and functionality to our home. 👍"
Kyle J on April 2025
Hajek Heating & Cooling, LLC is a small, family-run company that specializes in Emme Controls/Home Comfort Zoning. Whether your needs include a small repair or a full-system upgrade, we can work within any plan and any budget.
"It was great. He was able to immediately repair it as soon as he was able to diagnose the issue. He was quick and was able to resolve the issue the same day."
Marissa C on February 2023
Hajek Heating & Cooling, LLC is a small, family-run company that specializes in Emme Controls/Home Comfort Zoning. Whether your needs include a small repair or a full-system upgrade, we can work within any plan and any budget.
"It was great. He was able to immediately repair it as soon as he was able to diagnose the issue. He was quick and was able to resolve the issue the same day."
Marissa C on February 2023
Locally owned and operated Salem based HVAC, Roofing, Siding and General Contractor company. Where comfort and cleanliness is our excellence providing DIVINE AIR!!! Whether you need HVAC maintenance check , new roofing, siding or a remodel done, we are available to handle all of your heating, cooling, roofing, siding and remodeling needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. Call for a free estimate today!
"They were quick to respond and come out during a heat wave. They contacted us when they were on their way. The air conditioning is now up and running."
Kimberly P on May 2023
Locally owned and operated Salem based HVAC, Roofing, Siding and General Contractor company. Where comfort and cleanliness is our excellence providing DIVINE AIR!!! Whether you need HVAC maintenance check , new roofing, siding or a remodel done, we are available to handle all of your heating, cooling, roofing, siding and remodeling needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. Call for a free estimate today!
"They were quick to respond and come out during a heat wave. They contacted us when they were on their way. The air conditioning is now up and running."
Kimberly P on May 2023
Elite Enclosures is a reputable residential contractor and handyman service located in the Greater Willamette-Valley. We specialize in custom enclosures, general handyman services, home improvements, outdoor solutions, and maintenance. Our mission is to provide exceptional craftsmanship and reliable service, ensuring customer satisfaction. With a focus on quality and attention to detail, we work closely with homeowners to bring their visions to life, enhancing the comfort and aesthetics of their homes. At Elite Enclosures, we are committed to making every project a success.
"It went really well. They were professional and clear on all work done."
Robert E on April 2025
Elite Enclosures is a reputable residential contractor and handyman service located in the Greater Willamette-Valley. We specialize in custom enclosures, general handyman services, home improvements, outdoor solutions, and maintenance. Our mission is to provide exceptional craftsmanship and reliable service, ensuring customer satisfaction. With a focus on quality and attention to detail, we work closely with homeowners to bring their visions to life, enhancing the comfort and aesthetics of their homes. At Elite Enclosures, we are committed to making every project a success.
"It went really well. They were professional and clear on all work done."
Robert E on April 2025
Heat pumps rely on evaporation and condensation processes. The unit transfers heat through the system via a compressed refrigerant. The compressor within the pump circulates the refrigerant through two coils. The first coil evaporates the refrigerant and absorbs warmth from the air. The refrigerant then passes to the second coil, where it condenses, and the unit releases the absorbed heat.
A well-installed and well-maintained heat pump lasts an average of 12 to 20 years. Routine filter changes, annual tune‑ups, and prompt repairs help the equipment reach the upper end of that range, while skipped maintenance or poor installation can shorten its life and raise long‑term costs. Ask your heat pump installation pro for maintenance recommendations so you can get the maximum benefit from your unit.
Heat pumps are most effective in regions where winter lows remain above approximately 40°F. Efficiency starts to drop below that point and falls off sharply near 25°F. If you live in a colder area, look for a model with a high Heating Seasonal Performance Factor (HSPF) and plan on supplemental heat during deep freezes to keep energy use in check.
The biggest drawbacks are the upfront cost and poor cold-weather performance. Installation can require electrical upgrades or duct changes, and once temperatures fall well below freezing, the unit may need help from a furnace or electric resistance coils. Factor in those add‑ons, along with routine maintenance, when you weigh the long‑term savings against the initial investment.