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"I had a FANTASTIC experience with LCT! It started with a prompt response from them, setting up an appointment the next day after a tree fell on my house. James came down and explained everything thoroughly and gave me some options. After talking to a few other vendors, I knew I wanted to go with LCT. Their pricing was better than the other quotes and James was great to work with. Before the crew started any work I met the owner, Luis, and knew I had chosen the right company. He was just as great as James, very thorough and let me know what would be happening. In addition to needing the roof replaced we also had some damage to rafters and decking to replace. After the job was complete, Luis did a thorough inspection of the work and made sure I was happy with everything. The crew did an amazing job and I couldn't be happier with the work. The office staff was also great to work with! I got to meet them when I went down to pay the invoice. A 5 star experience from start to finish. Thank you LCT!"

"This company should not be in business. By far the worst interaction I’ve ever had with a sales person for my entire life. Do not use this company."

"One of the worst companies I have EVER dealt with in my life. Nothing but runaround, lies, and lack of accountability. They will tell you something over the phone, then when you follow-up, they will magically lose all records of prior conversations. I was told replacement windows would be ordered in June 2024 - never ordered. In January, ordered correctly with 4-6 week expedited delivery time quoted. Now in Feb, was told the windows would not be ready until end of March (total of nearly 11 weeks since order). Magically, they have no record of quoting me 4-6 weeks, though I have email records saying otherwise. Just a miserable company to do business with, would never recommend to any homeowner."

"Everything went great. Rony and his team are very professional. They’re always on time and do a great job."

"Service went excellent . Jack and Mike King did a wonderful job, they were pleasant and was reasonable. I would recommend them to anybody. They knew their job ,they knew their work, and I would call them in the future. I would give them a 10 star if I could."

"I had a small leak. Sprague quickly diagnosed the need for a very expensive roof repair. I also had a skylight that was dripping and decided to replace a group of four skylights. The work was spread out over a longer time than anticipated, which Sprague said was due to unusually wet weather. As far as I can tell as an amateur looking up at the roof from a distance, the quality is good but only some winters with no leaks will confirm that. They put some rather conspicuous shiny white concrete in one small part of a strip of gray concrete but said it would eventually weather to the same color. The substantial problem came over the skylights. My existing skylights came with retractable shades for those summer days when sun shining through the skylights could be blistering hot. During the initial conversations, we focused on whether we would be able to use the old shades or would have to replace them. When the job was done, there were no shades and they were emphatic that the shades were not included despite our detailed conversations about them. The wood just inside the skylights had been replaced and needed to be overlain with higher quality wood and painted. I had assumed, based on our conversation, particularly about the shades, that doing these things was part of the job. But I didn't explicitly write the shades into the contract. Regarding the wood, they pointed to a sentence deep within the many pages of the document that left me responsible for any inside work. I had seen that but never imagined that the wood they used would have to be covered up with higher quality wood before it could be painted. I was quite surprised, particularly when I found out that this residual work, requiring a carpenter, a painter and a shades specialist, would cost several thousand dollars. I felt stupid to have relied so heavily on the conversation and to have signed off on something that only a professional would understand. In the future I would recommend having a specialist lawyer review any contract. It would have been much more professional of them to clarify at the beginning how much would remain to be done after they finished what they understood to be the job. Finally, a small thing: They didn't clean up carefully. Left in the yard were things like a roll of what looked like insulation, thirteen pounds of copper nails (I weighed them), and other stuff. I didn't feel comfortable throwing all those copper nails in the trash, so they sit in my garage pending possible donation to some workman standing outside Home Depot on my next trip there. Because of a previous experience with Sprague, I made a point of asking them to be sure to take away the advertising signs they had placed in my yard; they promised they would, but they didn't."

"Had them do a ton of great work on my house! Roof, siding, deck, redesign front entry, chimney, stairs, walkway. Basically rebuilt the outside of my home!! A+ work! Super professional and courteous to deal with. Quickly answered all my inquiries. They do superior work at an extremely fair price. I would recommend them to anyone👍"

"It went very smooth, the team was both professional and prompt even when working in very narrow conditions. We were always kept up-to-date on timeframes, permit progress and when the team would be arriving. This made it very easy to coordinate."

"We are very pleased with Ray's team work. They did a great job installing the cement board despite the very cold weather (jan-feb). The installation of the door leading to the backyard (garage to backyard) required a bit of tweaking which was done in order to have a good seal. Communication requests by the team to have Indoor access to the room where the bay window was installed could have been better."