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"I emailed and called the customer multiple times and never received a response."

"We LITERALLY bought our house with the intent to put a pool in the backyard. When we asked our realtor for the best and reasonably priced pool builder in the area, she referred us to B & J Pools LLC who was also completing her inground pool at the time we were house hunting. When I say I had a phenomenal experience, I mean it. We collaborated as a team to make my vision of what I wanted the backyard addition to look like and Bobby and his team made it happen seamlessly. I am in love with the finished product and the timeliness of the completion."

"Great I have no issues with the work"

"Great!! I love the work provided!!!"

"They were fantastic. My deck turned out great and would recommend anyone else looking to have a deck built to call them!"

"We hired Mr Muncey based on his FB page and that he lived close by. We had a roof problem over a screen porch which had caused water damage to the soffit and some of the wood under the roof. We had hired 2 other people previously to fix it but both times it started having problems again. A couple of people thought it was the gutter so we had the gutter in that area replaced. We explained all of this to Mr. Muncey and he promised that his roof repair would solve the problem once and for all. We also had him clean the gutters. I did something I have never done before and didn't get an estimate for the work. We were so impressed with him and his "spill" we just told him to go ahead. When he gave us the bill I was shocked because his workers only worked a couple of hours. I assumed they would replace some if the wood decking and more extensive work on the roof. I also felt the charge for gutter cleaning was excessive since I usually paid $50-75 for that. I told him is was much higher than I expected but the only thing he did was say he guaranteed it would not leak or he would give me my money back. I asked him to write that on the invoice which he did. Several months ago I noticed the ceiling to the screen porch had a very bad leak. I was not on that porch often especially when it was raining and due to the natural beadboard color, the area of the leak was not noticeable except during an active rain at which time is was dripping badly. So I have no idea how long it had been leaking.I hesitated for a few months about contacting Mr Muncey because I don't like to complain about someone's work. I think this is the first negative review I have ever written. I wish I had seen the one's on here before I hired him. I have gotten estimates from about 3 well known roofers and all of them and the building inspector said any roofer should have known that the roof's pitch was too low to be repaired as it was. After I discovered how much it is going to cost to have the roof and the ceiling to the porch fixed, I finally sent him an email explaining the problem, pictures of the damage, and the invoice that stated money back guarantee.. I did not ask for any compensation but did hope he would honor his warranty. Not surprising, I never heard from anyone from the company. I noticed he has not responded to any of the other negative reviews on here which is meaningful also. I actually hired someone from Angie's list due to a negative review because I was impressed that the person took ownership of the problem and didn't try to make excuses.Hopefully I have learned my lesson and others will learn from the reviews."

"Quality project, delivered on time. Great attention to detail. Most importantly, they have stood behind their work, anytime I had a problem or question."

"It went very well. I couldn't be more pleased with the quality of work."