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"Great job. Finished on-time and within budget."

"I had 5 contractors bid my deck, HD came in with some fairly decent discounts and seemed very professional and dedicated. The design phase was fairly smooth, I chose the signature package with LED lights on the rails with the caveat that I would choose the colors after the samples were dropped off. I sent off an email after I chose the colors that I wanted to the POC that I was provided. Two weeks ahead of the scheduled start date they dropped off a series of pallets with all of the material on the side of my yard, after I called and questioned the timing and effect it would have on my grass, they moved up the start date by a week. Demo went well, except for the cleanup. I had to pick up several bags of trash and nails that were left behind and they damaged a downspout on a completely unrelated area of the house when dumping the old deck over my fence. The install seemed to be going fine until I looked at the colors of the decking and it was not what I had indicated in the previous email. I went ahead and went with the colors that were provided, they were fairly close, and I am somewhat ambivalent in regard to color. Things began to slide rapidly from here, I had 4 support pillars previously with a downspout running down one into a drain that runs under my patio, which is brick. They had a 3-pillar design that completely disregarded the drain and the downspout. When I pointed this out, I was assured they would run a line under the patio and tie it in to the drain. The deck itself was put together in fairly short order, about 3 days. I had several discrepancies with the install, one board was rip-cut and very jagged and the V supports were not aligned to the edge of the support beams, no right angles and mis-aligned. The PM assured me someone would be out to fix it shortly. We are now 2 weeks into the build and 4 weeks with the construction material laying in my yard, grass is dead at this point and I am getting frustrated. They come out and fix the mangled board and the V supports and the deck itself is done. I still have a damaged down spout and my patio has a gaping hole with my drain sticking up out of the ground. About a week goes by with ZERO communication from HD, I’m outside looking around and notice a 3 inch gash in my paddle board. At this point I email the owner and offer to go with another contractor to fix my patio, damage to the spout and tell him about the p/b. He offered to buy me a new p/b, that was nice but missing the point entirely, he was aggressive and agitated, mentioning several time “I built this company” and only concerned about getting paid. I fixed the p/b myself. He assures me that someone will be out ASAP to fix my patio and that they will find similar brick for the repair. I explained that that particular brick was the only option and provided the information where it could be purchased. About a week later the patio crew came out, tied the drain in and laid the brick as it was before, leaving me with about 60 extra bricks to store, including the ones that were partially cut and completely useless to me. Inexplicably there is also white spray paint on a 4 brick section next to one of the pillars In summary, the deck itself is about 4 stars. Service, communication and execution of the project are one star, hence the 2-star rating. I do not recommend this company."

"Had an upper and lower deck installed off of the back door. While getting estimates, Nick (Steadfast) was the only company to show up with trex samples. I live out of state and had tenants in the home and they worked on my preferred schedule. Took 5 days as promised. Easy to work with and very happy with the outcome."

"Oral and his team at Z+O were absolutely outstanding to work with and we are very happy with the remodel. Z+O fully demolished and remodeled two full baths and replace the floor of a third half bath. They were extremely fast and completed the work in two weeks, about one week per bathroom. There are a few things that made us appreciate the work: (1) Oral walked us through the options for picking out tiles, fixtures, vanities, vanity tops, and paint. We had some ideas of what we wanted but did not know 100% and so it was incredibly helpful to have Oral walk us through and recommend matching components. (2) The Z+O crew themselves, German and Jose, are phenomenal at their trade. Not only does the final remodel look great, they did many small details such as moving light fixtures up so mirrors fit better, shifting a drain line slightly so a vanity lined up better, and relocating a GFCI outlet to a better location as a part of the package. These things take time and effort and we were not charged extra for the work, it was just included as a part of the overall effort. Finally, (3) Z+O was super easy to communicate with. Oral was super responsive to several small change requests we made as well as keeping us up-to-date on timelines. We'd absolutely hire Z+O again for other remodel work. Thank you Oral and Z+O!"

"Oregon usa"

"I didn't have a great experience with HAL Co. They take FOREVER to return calls/emails. The day they were scheduled to come replace my fence they no-showed and I had to call the office around 4 pm to find out they weren't coming because a job was running late. The rescheduled installation was a day I was in the office. The crew said the outlet in my back yard wasn't working, so they left without calling me or ringing the doorbell to ask about it (the circuit just needed to be reset, which my partner at home could have done). I didn't find out until several hours later when the office called to tell me the crew had left. The fence finally got installed, and a few days later a neighbor found nails in two of his tires. The crew claimed they performed a metal sweep of the area, but now the neighbor is trying to get me to replace his tires. Finally, the gate latch got damaged somehow, possibly in a storm that happened a few days after the fence install, and HAL wanted $130 to replace the latch. I bought a latch kit off Amazon for $30 and did it myself."

"Fine it was fine"

"If I could give this company a 6 out of 5 stars I would! They did a fantastic job overhauling my mother's deck, back patio, fencing, and front portico. All of the work was absolutely essential for safety and structural reasons, and I'm so glad I chose OSSA to do the work. My mother has Alzheimer's, which presented additional issues, but the entire crew was incredibly kind, respectful, and understanding of the unique challenges they faced. They were responsive and kept me aware of everything regarding the job along the way. My mother is so pleased, and I have the peace of mind that all of her outdoor space is safe, beautiful, and accessible. I will be hiring OSSA to do some work in my own home, as I look to make necessary improvements in the future. I've told everyone I know how how wonderful they are. 6 out of 5 stars!"

"We hired Dmitry to build a deck. Dmitry set up a realistic schedule that was met. Dmitry and the team were eager to address our questions and concerns and work with HOA to obtain necessary approvals. After the work was completed, Dmitry helped us to address our neighbors’ concerns and come to a resolution at no additional cost to us. While on the site, Dmitry found an issue with our foundation, proposed a solution and executed the project promptly. Dmitry followed up with us in a couple of months to see if we had issues or questions. We are enjoying our new deck!"