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"Can tell he is a master mason. Will not try to sell you other services and des not want to sell you other services. His specialty is masonry, patios walls, etc. Great father son team, did my front walkway and patio, with Belgian block edging around all landscaping. Came out beautiful, my wife loves it, added much curve appeal to the front. Highly detailed oriented. Will make sure you are satisfied with the job and will touch up anything you want corrected. Leaves job site clean as it was when he came. Will hire him again for next project. You should too."

"Erlin was very easy to work with. He took time to really look at the job in question and provide me with one of the best and most competitive quotes in the area. The materials he used were top notch as was the quality craftsmanship of the work. He was also able to get my project on his schedule super quickly (within a few days) and completed the entire raising of my existing walkway to eliminate a step and a complete resurfacing in stone of the existing cement steps in a single day. Not only was the stone work and masonry completed professionally, but the clean-up of the site was incredible as well. The surrounding lawn area was cleaner than when they showed up for the job. I highly recommend Shkembi Masonry!!!! I would hire them in the future for sure."

"I had a patio and a small concrete pad built by them about a year and a half ago on the recommendation of a neighbor. The quality of the work was good but although their Yelp post says they take credit cards they insisted on cash. After they left I discovered a crack in a block which I reported to them and provided them with the requested photos. After several phone calls and promised repair appointments that did not happen I have resigned myself to live with the crack."

"Very responsive, clear and professional. Gave me information I needed and then some."

"Well worth the price. The guys did a great job."

"Mike responded quickly and was very personable He and his crew were great and they did a fabulous mulching job. Will use them again definitely "

"Adie was a pleasure to work with, and his crew really knew what they were doing. His quote was far below quotes by other contractors (normally a warning sign), but he clearly knew his stuff and my confidence in him was well-founded. I changed several details as the project went on, and Adie was happy to work with me and make any adjustments. There were delays caused by tile suppliers, but Adie worked to find other sources, and rearranged other commitments to make sure our project was completed as soon as possible. My only constructive criticism is that the quote was not itemized (which was ok for me at the time), but that caused an underestimated cost of the glass enclosure to go unnoticed in the budget until the end of the project. We’d made many changes over the course of the project, so were not unprepared for the higher cost of the glass, but I’d have known sooner if the budget had been itemized. Overall a great experience though and I would use East Bay again in a heartbeat!"

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Quick, one day service, cleaned up after, friendly they even double checked with us before installing safety handles and shelves to make sure they were exactly where we wanted them."