Get matched with top water heater repair or service pros in East Spencer, NC

"Amazing job, got my water heater swapped out same day. Thank you for your professional same day service!"

Next Level Plumbing LLC has a single mission: Complete Customer Satisfaction! We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience.\n\nYou will find us to be competitively priced with close attention to the details.\n\n\nOur reputation is based on service, safety, and quality, regardless of how large or small the job.\n\nWe look forward to building a lasting relationship and guarantee your satisfaction!\n\n\n

"Chance was punctual, courteous and completed the repair quickly."

"The worker did not find a leak but gave me helpful information and provided some service to improve my situation."

"Removed 20 year old water heaters. Installed tankless water heater. Very pleased with product. Plumbers were prompt, knowledgeable, explained all options available, gave us an in service of our unit after completion of installation. I feel like we received excellent value for the money. Would highly recommend this company."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"We have searched for a good, reliable plumber for years and tried quite a few before finding E R a few years ago. We have used them for water heater replacement, water line repair, and most recently, replacing our main water line after our water bills shot out of sight. E R is not necessarily the least expensive, nor are the the highest, but they are extremely responsive, personable, professional and do quality work. I was very impressed when I submitted a request online on a Sunday, non emergency, and got a call back in a short time. That wasn't requested or needed, but very much appreciated. After they came out and determined the problem, I received a quote from Dave that night and prompt answers to questions via email. We've had the same plumber, Taylor, for most of our service and really like him. They did a quality job replacing my water line. U should have listened when they recommended replacing vs repair a few years ago and it would have save me some bucks. A few days after they left, I discovered my irrigation was off. The came back out the next day after I called and realized there was a connection problem and quickly rectified. I'm glad to have a trustworthy and reliable plumber and plan to continue using them in the future."

"We thought there was a problem with the water heater, but there was actually a leak. Brad found the issue and got it fixed up right away. He was super nice and also arrived much sooner than expected. A++!"

"The water heater instillation went well. When the plumber left, I noticed that the diverter valve was still leaking. I called and was told that it would need additional work. The plumber didn't say anything about it before he left. I asked for a quote on getting that work done and was told she would get back to me. I didn't hear back and contacted them again a couple days later asking again. They just never responded. Never knew why."

"I knew what the problem generally was, but needed the technician to execute a solution. Although he didn't have the materials on hand to do so, I appreciated that he ran out to a hardware store to procure them, as opposed to making me set up another appointment. The repair was executed quickly and seems to be working well. The only negative comment I had was that I was disappointed that he did not have a borescope as I had requested when I set up the appointment, so I am still not sure whether there was water damage caused by the problem inside my walls."