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"Dale Crane is a real pro! While I had to wait several months (because he is in such high demand) the job his crew did was well worth waiting for. He is thorough in preparing his bid, and his crew boss, Mike Nadeau, is outstanding in his follow-through. As in any large job there are unexpected surprises. But they were handled with flexibility and keen attention to detail. Dale and Mike has many good suggestions for dealing with unexpected things that came up. They wanted it to be top-quality in every way. Our house was a triple-decker in downtown Northampton – a rental unit that we were turning into condos. The original dark cedar shakes has exceeded their expected life span, but we loved how they looked. The vinyl is now white, and the place looks like a million bucks and is all bright and shiny. The crew pays attention to details, and everyone cares a lot how the final product shows up. The new condo association owners will have no worries for the next few decades…or more. Highly recommended..."

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Our wood deck was 20 years old and on its last lap. The team at Remodel or Renew Home Improvement was amazing! They replaced our deck with gorgeous Trex materials and now we have a beautiful and low maintenance outdoor living space. The team was professional, the job was done on time and on budget and we couldn’t be happier! We will definitely be repeat customers for our future home projects."

"One of the worst companies I have EVER dealt with in my life. Nothing but runaround, lies, and lack of accountability. They will tell you something over the phone, then when you follow-up, they will magically lose all records of prior conversations. I was told replacement windows would be ordered in June 2024 - never ordered. In January, ordered correctly with 4-6 week expedited delivery time quoted. Now in Feb, was told the windows would not be ready until end of March (total of nearly 11 weeks since order). Magically, they have no record of quoting me 4-6 weeks, though I have email records saying otherwise. Just a miserable company to do business with, would never recommend to any homeowner."

"I recently hired them to fix a furnace that had stopped working and a smoke alarm that was not wired correctly. Cesar's responsiveness was excellent—he came out quickly and assessed the situation thoroughly. He even went into the attic space to locate and repair a faulty wire, which resolved the issue completely. The pricing was fair and transparent, and I felt the overall value of the service was outstanding. [Company Name] demonstrated professionalism, skill, and attention to detail throughout the process. I highly recommend them for anyone needing reliable and high-quality construction or repair work.""

"For those of you looking for an honest, kind, caring person in the world of “hazardous vapors” look no further than this company. Kevin at All Clean Environmental Services took my panicked call on a Saturday and listened in detail about health concerns regarding “moth ball odors” in my family’s rental property. With that he volunteered to come and “check out” the offensive odors. Kevin was very discreet as well as thorough in his handling of visit to “our” home. Having never dealt with this problem he was quickly in contact with his suppliers of treatment options."

"I cannot say enough about Abide Inc. They were professional, timely and knowledgeable and do fantastic work. I had them do a quote consultation and testing for a mold issue and asbestos abatement and they were prompt to make room in their schedule to fit us in and kept every word of their agreements throughout their Process. Chris Coopee did a fantastic job reviewing reports needed plus conducting a physical inspection of the property for mold in order to produce an informed accurate quote. He also is knowledgeable about asbestos abatement and conducted some testing at the site for us. Not only did Chris do a perfect job, but he turned around the ask in a tight timeframe due to our needs related to a real estate closing. Ann at the main Abide office fielded many questions from me throughout the week and was always pleasant and helpful. I highly recommend consulting this company for any remodeling or remediation needs. This is a great company with great people. Kudos to them!"

"The 1964 bulkhead I had out back was replaced a year ago, but the wood and insulation underneath (the ceiling of the walkway underground to my basement under the back living room) took in water damage and the area was very musty for years. Tom Morneault of Morneault Environmental was the only guy I could find that would not only treat the wood to remove anything growing on it/get rid of the smell, but his team also removed old wood and insulation and re-insulated for me as part of the deal, which was still hundreds of dollars cheaper than the other companies I talked to, which would only remove the old wood and insulation, they don't put anything back in. Tom's team was here by 8:30 this morning and by 2pm they were done and it looks fantastic and smells crisp and clean. They didn't even stop for breaks or have to make any trips to get supplies, they had them all in the van, including the insulation boards. Very highly recommended if anyone is in the same situation."

"We had American Hime Fitters put in a couple doors and windows. We called about a month ago, they were very prompt and professional showing up on time. Our materials as well as the install happened quicker than we expected right before Christmas. If you are looking to get projects done this is the Go to Company. Jay and Shawn were a great pleasure to work with and they made our dreams and expectations happen."