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"Upon his first visit, Vitela impressed me with his professionalism and concern for the end result. He explained the tile would be difficult to replace with an exact match, and took the initiative to make some suggestions. He also took initiative to suggest that he would be able to repaint the wall one solid color, for minimal cost. Something I had not considered. There was a misunderstanding about the ceiling fan removal being included with the quote, but he said, it was no problem to remove them for no additional cost. When the tile was replaced, it felt impossibly precise. Down to the milimeter. As if the Egyptians built it for a pharaoh. Seeing as how it was replaced with completely different sized tile, it seemed impossible for such precision to be possible, yet he was able to do it with perfect height to the milimeter. I wanted a wall/fireplace removal, but recieved a precise work of art. The room is amazing now."

"Home Experts exceeded my expectations! They remodeled my kitchen and bathroom, and the results are incredible. High-quality work at a great price. Super professional from start to finish, and by far the best contractors I’ve ever hired. I’m so impressed that I’ll be hiring them to do my patio next. Highly recommend!"

"All projects met our expectations. Nanci and Tony are professional and made sure that projects were completed per the contract. Company is accountable and responsible."

"Jesus and the crew were great! Did outstanding work. Will definitely be hiring them for any future projects!"

"Good, some delays but done well with good communication"

"Gorgeous doesn’t even begin to describe the craftmanship, quality, and finish of the entertainment center and bookcases we had made with Vitela’s Fine Woodworks. Noe and his amazing staff kept us updated from start to finish. They answered all of our questions promptly and they even took our vision for our project a step further by making recommendations about the design that proved to be better than what we had envisioned. Vitela’s took great care in tailoring our project and transforming our living room into an aesthetically and stunning room. He made recommendations about the electrical outlet, hiding the TV and other entertainment cords, and he took his time to make sure everything was done perfectly. Vitela’s has a team of skilled artisans and it is evident that they take great pride in their craft and it shows in every detail. We highly recommend them and will continue to use them for our next project."

"I am writing to formally lodge a complaint against Isack Berg who I hired through Angi for a home improvement project at my residence. The project, which began on November 13, 2024 has been plagued by numerous issues, including poor workmanship, failure to adhere to the contract, and multiple no-call, no-show instances. Despite paying $22,000 upfront and for materials, the contractor has failed to complete the work as agreed. Details of the Complaint: 1. Substandard Workmanship – Two licensed and bonded contractors have inspected the work and provided written statements detailing severe deficiencies. Additionally, I have over 200 pictures and multiple videos documenting the issues. 2. Breach of Contract – The contractor has repeatedly failed to meet agreed-upon deadlines, leaving my home in an incomplete and hazardous state, exposing it to interior damage and major inconveniences. Specific issues include: o Roof – Not completed per contract, leaving my home vulnerable to damage. o Windows Trim – The sill on the front window is rotten; I had to pay $450 out of pocket for repairs. o Mastercool Unit – The back house unit’s wires were cut to the control switch. o Lighting Issues – No lights installed in the spare bathroom or the great room. o Structural Issue – No permit was pulled for the 20-foot beam in the great room, which now requires review by a contractor and the city to ensure compliance. 3. Failure to Communicate and No-Show Instances – On multiple occasions, the contractor failed to appear as scheduled without providing notice or explanation. 4. Additional Expenses – Due to the contractor’s negligence, I have incurred additional costs, including hiring another contractor for emergency repairs and dedicating over 40 hours to cleaning and correcting some of the mistakes. Given the severity of these issues, I request that Angi take appropriate action, including investigating this contractor, removing them from the platform if warranted, and assisting me in resolving this matter. I have also contacted the contractor’s bond company and am considering legal action. I am attaching all relevant documentation, including: • Written statements from two licensed contractors • Photographic and video evidence of the subpar work • Records of payments and additional expenses incurred • A copy of the contract and related communications I appreciate your prompt attention to this matter and look forward to your response. The project began on November 12, 2024, and was initially scheduled to be completed by December 24, 2024. However, the completion date was repeatedly pushed back—to December 28, then December 31, then January 10. After January 2, I had reached my limit with the poor workmanship and lack of concern for my home’s condition. The contractor’s worker was asked to leave, and I contacted Joe. He informed me he was in California and requested time to correct the situation. He assured me he would return and restart the work, but after repeated delays and unresponsive communication, he finally scheduled a walkthrough on January 20. Despite this, he failed to respond all week and only emailed on January 26, stating he would restart the work on January 27. On January 27, the contractor showed up for only six hours before leaving, stating he would return the next day. He never came back. Three days later, on the evening of January 30, he said he would return on Friday and Saturday. At that point, I told him not to bother. He has failed to address the issues related to poor workmanship and my requests to have basic utilities functioning, such as the second bathroom lights, the great room lighting, and my laundry room setup so I can use my washer and dryer. I have not been able to do laundry in my home for over three months. Even on January 27, when he did show up, he merely skim-coated parts of the walls and ceiling. This resulted in cracks because he repeatedly applied mud over bubbled seams instead of properly fixing the issue."

"Customer service was very professional and very communicative. High quality work on every project every time!"

"Excellent work"

"It went well, the company really tried to get our vision and they actually delivered on what we wanted."