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"Was supposed to be giving a free quote for a full gutter system. Their teq and salesmen Tyler originally measured the wrong house and had a downspout that would have dumped water across my driveway and walkway. Their was another section of gutter that exceeded 35 ft with only one downspout. They we're extremely pushy at getting me to sign a contract and take it down payment to secure a deal. My house wasn't painted and I was not ready for gutters and it was agreed upon both parties that I would contact them when I was ready to continue further with color and scheduling. After about a month and a second quote I decided to cancel my contract with now remodeling. I was informed that they would not be issuing a part of my down payment back even though they were only entitled to part of it via their contract. Tyler falsified claims about contacting the homeowner, scheduling an installation date, and work done on or for the property. Very disappointed with their response to canceling my contract and their customer service."

"From start to finish Tristan was very professional and thorough. Helped a lot with what I was thinking and envisioning for how the shower would look. Came out great with the color schemes and designs of the tile. Will definitely refer Tier One Tile to friends and family. Thanks again Tristan!"

"I couldn't be happier. They did a stellar job totally replacing a 70's style kitchen in an incredible short time-frame. All of the team were professional to work with, and were very responsive to any concerns and issues I had. I was especially pleased with the cabinets - I just explained how I needed the kitchen to function, and they picked the cabinets and the placement. They are top-notch - they are functional and really pretty. The florescent lights were replaced with can lighting, pendants and undercabinet lighting, which also came out really well. I now have an easy to use kitchen that's relaxing to be in. They did an awsome job with all of it."

"Great crew and very efficient."

"Great. Alex is a vert pleasant fellow and was very thorough. He did an excellent prep job followed by a first-rate painting. He was very accommodating when I needed to let the dogs out, (plus they liked him). On walk thru there were a few touch-up items that Alex quickly saw to. Outstanding job overall."

"I have done many remodels in my lifetime and I must say working with Rick and his crew was the easiest remodel I have ever done. It wasn’t a small job either. We converted two bedrooms, added a door, installed a kitchen, remodeled the entire bathroom, and the list goes on. They were clean, professional, friendly, and had great suggestions. Rick was easy to get a hold of and communication was always smooth. Clarity and reviews of project details were done regularly. We had to do some tricky things to install a washer and dryer, and his team was always open to other options which helped us to keep our costs within budget. They were creative, always respectful of our property, and I would highly recommend Rick Hicks and his outstanding crew."

"Initially okay. After he realized he had way underestimated his costs, his effor and attention to detail went downhill quickly. A year later and we still have not been able to move into the addition. We finally got rid of him and now find out that most of the bathroom plumbing and construction work was a wasted effort and it will take another 25,000 to make it right using the correct professionals which he should have done in the first place. I do not trust his company and would never, ever consider him to do any work of any kind ever again. He was a promiser of big things but could not deliver and nearly ruined part of the new addition with his inept work."

"Cameron is the definition of a professional, the job was done correctly and the price was super competitive. I was going on vacation and expressed that I wanted the job done while I was out so we didn’t have to share our guest bathroom with our family. Even though I was very busy and honestly didn’t communicate very well, he went out of his way to make sure when we got back from vacation, the job was done! I will be recommending to my family and friends and will use in the future!"

"Bathroom remodel: the backsplash was put on with the front facing side against the wall. I had to reorder more and tell them how to do it. Tile installed on floor and shower. Told me to order the wrong amount. I had to reorder more which came from a different batch and didn’t match exactly. Approximately 4 years after remodel the grout started failing. I now have many places with no grout and it’s getting worse. I can’t even find anyone who is willing to fix the mess they created. I highly recommend anyone to find another contractor for any work needed. Terrible work"